Team Lead

Essential Duties And Responsibilities

• Training Responsibilities: Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands. Train associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality control. Assist in forklift operation and certification.
• Shipping/Receiving Responsibilities: Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments. Verify required paperwork with drivers, ensuring proper counting of products. Efficiently and accurately load orders according to the appropriate doors and trailers. Research and resolve discrepancies in the shipping and receiving process.
• Customer Service: Conduct oneself professionally in appearance and communications. Communicate with customers telephonically, electronically, or in person. Prepare required activity reports accurately and efficiently for site management.
• Quality Control Responsibilities: Ensure all products and/or orders are received or shipped correctly, and accurately picked. Verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Stack, package, shrink wrap, and label product(s). Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager. Participate in quality meetings.
• Safety, Housekeeping, and Compliance: Comply with relevant ISO standards and execute all safety protocols. Maintain a clean, neat, orderly work area and assist in security of the warehouse. Comply with Standard Operating Procedures, corporate, and site-specific policies, safety rules, and OSHA/MSDS Standards. Participate in safety meetings.
• Labor Management: Direct the operations of the warehouse work team to achieve prescribed objectives. Assist associates and temporary labor in completing productivity sheets and capturing production and payroll hours. Assist Supervisor in maintaining a productive workforce. Establish and implement work schedules. Ensure associates handle products according to all prescribed quality procedures and guidelines.

Responsibilities

• Participate in department meetings. Initiate action to prevent non-conformities and identify problems related to product, process, and quality system. Report non-conformities to the Quality Department.
• Operate and assist in maintaining equipment used in the warehouse, including MHEs and other machinery. Inspect and perform minor maintenance on equipment daily.
• Perform or assist in building, grounds, and equipment maintenance as assigned.

Qualifications

• Education and Experience: High school diploma or GED. 1 year experience working in a logistics/distribution/relevant environment. Ability to operate MHE. Satisfactory completion of a forklift training program.
• Skills and Abilities: Basic computer skills, basic to intermediate level math skills, strong attention to detail, ability to communicate effectively, ability to perform duties with minimal supervision, ability to adapt to change, and thrive in a stimulating, fast-paced work environment.

Preferred Qualifications

• 2-4 years’ experience working in a warehouse/logistics/distribution environment. 2-4 years proven forklift experience. Current or prior MHE certification.