Team Lead
ComForCare Home Care (Raleigh, NC) · Kearney, NE · 2 days ago
On-siteInformation TechnologyFull-time
Benefits
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Dental insurance
- Employee discounts
- Flexible schedule
Responsibilities
- Aid in the training and development of staff
- Afford oversight of member services to ensure all staff provide excellent customer experiences
- Engage in front desk-related tasks such as answering phone calls, taking info calls, assisting with member check-ins, sign-ups, cancellations, and updating member account information
- Facilitate member service issues and inquiries
- Manage team member responsibilities and provide backup support to the Club Manager as necessary
- Ensure adherence to all company policies and procedures
- Create and maintain a positive club image
- Assist in maintaining gym cleanliness and appearance
- Oversee marketing efforts and keep team members informed about current promotions
- Order supplies, manage inventory, and track reports as required
Qualifications
- Honesty and strong work ethic
- Excellent customer service skills
- Strong communication, organizational, and leadership abilities
- Basic computer proficiency
- Ability to stand and walk for at least 75% of the shift, talk for at least 75% of the shift, and lift up to 50 lbs. occasionally