Team Facilitator (LPN, Scheduler, Office) - HomeCare
Job Duties
Collaboration with peers across the regions
Process improvement with providers and suppliers
Communication with referral sources, vendors, patients and all team members
EMR updates as necessary
Reports to primary nurse, supervisor, physician, social worker, or therapist regarding cases
Consults with physician regarding client needs and plan of care, with pharmacies, DME
Directs patient complaints/issues to appropriate personnel
Participates on agency committees and special projects
Attends and participates in in-service education program
Participates in Team meetings and case conferences, LEAN Daily Management process, including huddles, scorecards, Visual Boards, IDT
Utilizes data management systems to manage patient documentation, calculates and analyzes data from reports to ensure timely & accurate compliance and month close
Maintains knowledge of and compliance with Federal, State and accreditation regulations as well as Agency policies and procedures
Seeks consultation and guidance from supervisor
Maintains productivity standard
Coordinates agency service delivery and solves logistical problems for customers and clients
Provides client information to physician’s offices and receives care plan changes via verbal orders
Documents specific patient information including verbal orders from physicians; transports verbal orders from physician’s offices as needed
Intervenes via telephone and/or through the application of tele-home care technology for patients; communicates changes in health status of patients to appropriate clinicians
Refers callers to appropriate community resources or agency services when needed
Participates in quality assurance and quality improvement activities
Qualifications
- Licensed practical nurse with a license to practice in the state of Connecticut
- Two years of hospital experience