TDCJ - Program Supervisor III - Intake Supervisor

Applicants must submit both a résumé and a completed application to be considered. Both documents should include sufficient work history to assess qualifications.

Responsibilities

• Supervise the work of others and prepare/assign documents for intake processing.
• Ensure staff members complete job duties in a timely manner, following policy and procedures.
• Ensure all processing is completed on time to meet audit guidelines.
• Maintain routine contact with incarcerated individuals.

Requirements

• High school diploma or GED.
• Bachelor’s degree or three years full-time, wage-earning criminal justice experience, one year full-time wage-earning computer operations or supervision experience, or any additional qualifying experience that can count toward college credit on a year-for-year basis.
• Obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment.
• General knowledge of Microsoft programs (Excel, Word, Outlook).
• Detail-oriented with strong work ethics.

Preferred Qualifications

• Experience supervising employees, intake, classification, or criminal justice.
• Ability to communicate ideas and instructions clearly.
• Ability to coordinate effectively with staff, departments, officials, agencies, organizations, and the public.
• Ability to interpret and apply rules, regulations, policies, and procedures.
• Ability to provide training for staff members when changes are made within the Intake manual.
• Strong typing skills.
• Extensive knowledge of Microsoft programs.

Additional Information

• No travel required; position may make day trips but no overnight trips.
• No work site visits or study material required.
• No pre-service training academy required.
• Hazardous duty/longevity position.
• Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.

Military preference requires proof of military service; attach documentation to the application. Military Occupation Specialty (MOS) codes can be cross-referenced via the State Auditor’s Office Military Crosswalk Guide. Resources for translating military experience to civilian terms include Texas Skills to Work, O*NET Online, and CareerOneStop.

Work In Texas (WIT) applicants must complete supplemental questions via CAPPS Recruit to be considered.

Applicants must be eligible to work in the United States without sponsorship or financial assistance during employment.