TDCJ - Program Supervisor I - Intake Coordinator

Applicants must submit both a résumé and a completed application to be considered. Both documents should include sufficient work history to assess qualifications.

Responsibilities

• Supervise the work of others on a unit with routine contact with incarcerated individuals.
• Prepare and assign documents for intake processing.
• Ensure all staff members complete their job duties in a timely manner, following policy and procedures.
• Ensure all processing is completed on time to comply with audit guidelines.
• Communicate ideas and instructions clearly.
• Coordinate effectively with staff, departments, officials, agencies, organizations, and the public.
• Interpret and apply rules, regulations, policies, and procedures.
• Provide training for staff members when changes are made to the Intake manual.

Requirements

• High school diploma or GED.
• Two years of full-time, wage-earning experience in customer service, clerical, administrative support, technical program support, or criminal justice. Additional qualifying experience can count toward college credit on a year-for-year basis.
• Must obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment.
• General knowledge of Microsoft programs (e.g., Excel, Word, Outlook).
• Detail-oriented with strong work ethics.

Preferred Qualifications

• Experience supervising employees.
• Work experience in intake, classification, or criminal justice.
• Strong typing skills.
• Extensive knowledge of Microsoft programs.

Additional Information

• No travel required; position may involve day trips but no overnight stays.
• Work site visits are required.
• Position is classified as hazardous duty.
• Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.

Military preference is available for eligible candidates. Proof of military service must be attached to the job application. For assistance translating military experience into civilian job terms, visit Texas Skills to Work, O*NET Online, or State Auditor's Office Military Crosswalk Guide.

Applicants must be eligible to work in the United States without sponsorship or financial assistance during their employment.