Program Coordinator

This position is located on the WSU Pullman Campus in Pullman, Washington. After completing an initial training period, the selected applicant may be eligible for hybrid/remote work 2 days per week based on operational needs.

About the role

The Admissions Office is dedicated to helping future Cougs take the next step in their educational journey. Our team supports prospective and incoming students by processing undergraduate applications, evaluating admission materials, and providing exceptional service throughout the admissions process.

As a Program Coordinator for the WSU Pullman Campus in the Office of Admissions, you will serve an important role in helping students begin and continue their academic journey at Washington State University. You will review applications, transcripts, and academic records; evaluate transfer, test, and military credit; determine academic level and degree equivalencies; and provide guidance in response to a variety of academic inquiries. With delegated authority, you will evaluate academic credentials and make admission decisions for prospective, new, current, and former undergraduate students in accordance with university policies and admission standards. You will use your analytical skills, attention to detail, and sound judgment to manage complex assignments and projects that require knowledge of university regulations, policies, procedures, and administrative processes.

Responsibilities

• Review undergraduate admissions applications (50% of role)
• Support recruitment and retention efforts (20% of role)
• Provide customer service to students and stakeholders (10% of role)
• Assist with development and administration tasks (10% of role)
• Provide additional office assistance and perform other duties as assigned (10% of role)

Requirements

• High school graduation or equivalent and two years of experience in the program specialty or equivalent education/experience
• Two years of related experience working with student records, admissions, or equivalent education/experience

Preferred Qualifications

• Knowledge of the admissions process
• Demonstrated proficiency with Word, Excel, and Outlook
• Experience with WSU Student Information System
• Experience with Slate CRM
• Experience working with student records

Position is not eligible for work visa sponsorship.

Benefits

WSU offers a comprehensive benefits package which includes:

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life, and disability insurance for employees and dependents
• Retirement and deferred compensation options
• Optional supplemental retirement accounts
• Training and development opportunities
• Employee tuition waiver

For additional information, review the detailed Summary of Benefits for Classified Staff and Total Compensation.

Pay

Monthly Salary: $3,738 to $4,980 (Range 41, Steps A-M). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Schedule

This is a full-time (100% FTE), permanent, 12-month position. This position is overtime eligible.