TDCJ - Case Manager V - Reentry Supervisor

About the role

This Case Manager V position coordinates and monitors the daily specialized reentry program operations and activities for the Strength Through Restoration Independence Vision and Empowerment (STRIVE) and Trust Healing Restoration Independence Vision and Empowerment (THRIVE) programs. The position reports to both site locations, ODaniel Unit in Gatesville and Bartlett Unit in Bartlett, with headquarters determined upon applicant selection. The role serves as a team lead, providing program and reentry case management services to participants, including assessment, individualized planning, progress monitoring, resource referrals, and reentry preparation such as employment services, identification document processing, and release coordination.

Responsibilities

• Provide day-to-day support to fellow case management staff and assist in maintaining consistent program practices.
• Review activities and documentation for accuracy, timeliness, and compliance with established expectations.
• Assist the Program Supervisor in monitoring participant progress and identifying barriers requiring additional intervention or support.
• As a team lead, facilitate activities including onboarding, direct observation periods, coaching and staff development, and propose or develop training for assigned staff.
• Communicate program needs, concerns, trends, and accomplishments to leadership and assist in identifying opportunities to strengthen program delivery and improve participant outcomes.
• Collaborate with unit administration, Rehabilitation and Reentry staff, community partners, volunteers, and other stakeholders to ensure successful operation of the STRIVE and THRIVE programs.

You'd be a GOOD fit if

• You are organized and able to manage multiple priorities, deadlines, and moving parts at the same time.
• You communicate clearly and professionally with staff, leadership, participants, and external partners, and are comfortable taking initiative and solving problems instead of waiting for direction.
• You hold yourself and others accountable while maintaining positive working relationships.
• You have experience with computer operations, including email, database entry, and common software applications, and understand the importance of accurate documentation and timely follow-through.
• You work well as part of a team and are willing to step in wherever needed to keep the program moving.
• Your interest in rehabilitation, reentry, career readiness, and helping individuals prepare for successful transition further demonstrates your strong fit for this role.

You'd be a GREAT fit if

• You have experience providing leadership, staff guidance, program coordination, or operational oversight, along with a background in case management, rehabilitation, reentry, workforce development, education, or correctional programming.
• You are comfortable coaching staff, setting expectations, monitoring performance, and addressing issues when expectations are not met.
• You can balance individual participant needs with larger program goals, identify gaps, develop solutions, and follow them through to completion.
• You build productive relationships with employers, community organizations, unit staff, and other stakeholders, and are proficient in Microsoft Office 365 for documentation, data management, and communication.
• You contribute ideas that support program growth and improvement, and are seeking a role that blends case management, leadership, program development, and meaningful reentry work.

Additional Information

• Travel: 50% — Position may spend 6–10 nights away per month
• Work Site Visits: No
• Study Material: No
• Pre-Service Training Academy Required: No
• Hazardous Duty/Longevity Position: Hazardous Duty
• Pre-Employment Drug Testing: Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.