Reentry Case Manager

About the role

The Salvation Army North & Central Illinois Division Pathway Forward Program seeks a Reentry Case Manager to provide comprehensive case management services to residents currently in the custody of the Federal Bureau of Prisons (B.O.P.) or the United States Probation and Pretrial Office.

Responsibilities

• Works with the Intake Department and all other Pathway Forward Program staff to ensure that resident files are properly set up and all necessary intake and orientation procedures are completed on time.
• Completes a comprehensive assessment of the resident’s strengths, needs, and risk factors for recidivism during the intake process.
• Prepares 'Program Staffing Report' in advance of initial staffing and presents case at Program Review Team (P.R.T.) staffing.
• Maintains assigned case files that are complete, accurate, and current.
• Responds in a timely manner to audits and ensures responsiveness to resident concerns.
• Enters required resident movements into the community according to program guidelines/parameters.
• Maintains collaborative relationships with outside agencies and facilitates referrals of residents to job readiness/job placement agencies, job training/certification programs, or school programs.
• Conducts weekly telephonic spot checks after resident starts employment to ensure resident’s continued job attendance.
• Aids the residents in identifying employment, school, or job training opportunities appropriate to their education and skill set.
• Communicates with the Learning Resource Center (L.R.C.) to ensure resident completion of requirements.
• Assists the residents to be compliant with income reporting and ensures verification of first pay date and pay cycle via conferral with the resident’s employer.
• Assists the residents in formulating a budget based on verified monthly income and expenses.
• Addresses special requests, unusual circumstances, and certain emergencies immediately, as they arise.
• Monitors GPS tracking and monitoring requirement to ensure that residents are not deviating from their designated sites.
• Reviews residents Home Confinement (H.C.) Eligibility and prepares the resident for “Home Confinement (H.C.)” placement.
• Processes residents’ requests for out-of-district relocation.
• Maintains a positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors.
• Supports the Mission of The Salvation Army by treating every donor, contact, and colleague with respect and dignity, and without discrimination of any kind.

Requirements

• A bachelor’s degree in social/human services, criminal justice, behavioral science, or relevant discipline.
• Previous relevant work experience can supplement/substitute for educational requirements.
• Previous case management and/or counseling experience is strongly preferred.

Qualifications

• Demonstrated ability to be firm and compassionate.
• Ability to build effective attitude and behavior changing relationships with residents who differ widely in terms of their personality, education, employment skills, ethnic background, and socioeconomic status.
• Aptitude in verbal and written communications.
• Excellent communication and interpersonal skills, using diplomacy and good judgment.
• Demonstrated ability to use initiative and be a self-starter.
• An attention to detail.
• A positive attitude and the ability to be flexible in light of changing job situations/priorities.
• A strong commitment to the Salvation Army’s vision of human service and social justice, and a clear personal desire to assist in accomplishing the Salvation Army’s mission of rehabilitation, restorative justice, and human healing.

Skills

• Excellent organizational skills.
• Excellent communication and interpersonal skills.
• Ability to build effective relationships with residents.
• Ability to handle sensitive and confidential information.
• Ability to manage multiple tasks and prioritize effectively.
• Ability to work independently and as part of a team.

Benefits

Not specified.

Pay

$21.81 – $26.17

Schedule

Not specified.