ReEntry Case Manager

Overview

The Housing Works Inc. Reentry Services Program is a collaboration between Housing Works Inc. and The Mayor’s Office of Criminal Justice (MOCJ) to provide comprehensive, holistic reentry services to individuals with criminal justice involvement reintegrating into the five borough communities.

Responsibilities

• Provides supportive case management to MOCJ Transition and Community-Based Program clients.
• Conducts intake assessments and develops action plans based on the needs identified in the assessment.
• Refers clients for health care services through Housing Works and with external referral partners as needed.
• Conducts client outreach weekly, including but not limited to phone calls, text alerts, appointment reminders, letters and home visits.
• Responsible for obtaining weekly client compliance reports from external referral or continuing education services.
• Maintains essential data for reporting and program evaluation in e ICare, including program enrollment, progress notes, care plans, referral activity, and updating contact information.
• Builds and maintains resource lists for external services and emergency services (i.e. housing, domestic violence, food pantry, etc.).
• Facilitates evidence-based groups weekly.
• Participates in weekly supervisions sessions with the Community Program Manager.
• Participates in monthly all-staff program meetings and bi-weekly team meetings.
• Promotes Housing Works’ core values in day to day activities.
• Performs other tasks as assigned by supervisor.

Requirements

• Education/Skills Requirements:
• Bachelor’s Degree required in social services, psychology, social work or other related field.
• Minimum 1 year experience providing case management or direct client service.
• Experience with criminal justice involved population, as well as substance use and mental health issues.
• Strong written documentation and communication skills.
• Good problem-solving skills and ability to work autonomously.
• Microsoft Office Suite, particularly Excel, required.
• Experience utilizing EMR systems.
• Preferably bi-lingual in Spanish.
• Excellent written and oral communication skills.
• Excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
• Ability to work independently and collaboratively with the team.