TDCJ - Administrative Assistant II - Parole Divisi

About the role

This position is responsible for providing front-line office support, including answering and directing phone calls, greeting and signing in clients, and assisting both clients and the public with inquiries.

Responsibilities

• Creating and maintaining client files
• Utilizing Microsoft Office programs
• Scanning and handling confidential documents
• Processing payments
• Filing
• Managing incoming and outgoing mail
• Ensuring compliance with office policies for records retention
• Shifting seamlessly between priorities and movement between various tasks as assigned to support smooth daily operations
• Variety of marginal duties to be determined and assigned as needed

Qualifications

• Graduation from an accredited senior high school or equivalent or GED
• Six months full-time wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience

Skills

• Adapts easily to change
• Team player
• Strong time management skills
• Punctual
• Strong attention to detail
• Strong multi-tasking skills
• Detail oriented
• Strong work ethic

Preferred qualifications: criminal justice experience; knowledge of computer programs to perform everyday tasks; strong data entry skills; strong understanding of confidentiality, parole practices and policies.

Additional Information

• Travel: 25% – position may spend 15 nights away per month
• Work Site Visits: Yes
• Study Material: Yes
• Pre-Service Training Academy: Required
• Hazardous Duty/Longevity Position: Hazardous Duty
• Outside applicants will be required to submit to pre-employment drug testing as a condition of employment

This response is AI-generated, for reference only.