TAX TECHNICIAN I, BOARD OF EQUALIZATION

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Position Details Job Code #: JC-531767 Position #(s): 291-316-1973-903 Working Title: Tax Technician I Classification: TAX TECHNICIAN I, BOARD OF EQUALIZATION $3,480.00 - $4,357.00 A $3,742.00 - $4,677.00 B New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: 12 Month Limited Term - Full Time Department Information Discover what makes CDTFA an employer of choice by exploring a video of our vibrant campus! California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others. Department Website: http://www.cdtfa.ca.gov Job Description And Duties All applicants will be considered, however SROA/Surplus candidates will be given priority. This is a re-advertisement of JC-510737. If you previously applied under JC-510737 you would need to re-apply under this new Job Control, JC-531767 in order to be considered. The California Department of Tax and Fee Administration (CDTFA) is searching for talented individuals to join our team as a Tax Technician I. The Tax Technician I position is an entry-level position that gains the experience and skills that are sought after for many internal and external promotional opportunities. To learn more about us, please see the CDTFA Gateway to New Opportunities video. ( https://youtu.be/D3a7w_igqDU ) With The Direction And Supervision Of a Business Taxes Administrator, The Successful Candidate Will Be Trained To Provide Technical Assistance In a Contact Center Environment. The Tax Technician I Learns And Performs The Less Difficult And Complex Technical Tasks, Such As: Responding to inquiries regarding business tax laws and regulations, CDTFA policies and procedures, and general business information received from CDTFA's toll-free number.Providing taxpayer assistance with registration, tax returns, tax payments, and guidance to available CDTFA resources.Accessing and reviewing confidential taxpayer information.Performing account maintenance duties, reviewing and processing various CDTFA forms and/or taxpayer correspondence, and contacting taxpayers by phone in order to obtain the most current contact information.Utilizing an effective approach in handling difficult situations over the phone.Performing other job-related duties as required. This limited term position may be extended up to twenty-four (24) months if workload is extended or become permanent if workload becomes permanent. The incumbent is eligible to receive additional compensation each month for public contact over the telephone per Pay Differential #186. How did you hear about this opportunity? Tell us in this brief survey. Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change. Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program. This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin. This is the link to the exam bulletin for the TAX TECHNICIAN I You will find additional information about the job in the Duty Statement . Special Requirements This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify Position requires employee to be fingerprinted and successfully pass a background investigation.Late phone coverage may be required.Mandatory overtime may be required.Working hours for this position could be as early as 7:30 a.m., and as late as 5:30 p.m.Punctual, reliable, consistent attendance. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/25/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA Department of Tax and Fee Administration Talent Acquisition Section Attn: Certification Section JC-531767 651 Bannon Street, Suite 100 MIC: 00 Sacramento , CA 95811 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA Department of Tax and Fee Administration Human Resources Bureau (App Drop Off) Northwest Tower 1st Floor Lobby Drop Box (JC-531767) 651 Bannon Street Sacramento , CA 95811 Monday – Friday (excluding holidays) 08:00 AM - 04:00 PM Required Application Package Documents The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is optional. It may be included, but is not required.Other - A completed Supplemental Questionnaire (SQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Supplemental Questionnaire (SQ) section of this job posting for additional information. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.