TAX TECHNICIAN III, BOARD OF EQUALIZATION

About the role

The California Department of Tax and Fee Administration (CDTFA) seeks to hire ambitious and driven individuals to join the Return Analysis Section (RAS). This section is production-oriented, challenging applicants with tasks involving processing and maintaining tax returns, reviewing taxpayer accounts, and providing customer service support.

Responsibilities

• Processing and maintaining tax returns, including adjustments and billing stages.
• Reviewing taxpayer accounts and responding to correspondence.
• Researching and resolving suspended or unapplied payments and documents.
• Performing return and payment maintenance activities.
• Providing customer service support by answering taxpayer inquiries.
• Issuing refunds in accordance with applicable laws and procedures.
• Interpreting and applying tax laws, regulations, and annotations to ensure taxpayer compliance.

Requirements

The ideal candidate will have a strong foundation in tax laws and regulations, excellent organizational and communication skills, and a commitment to customer service. Previous experience in a similar role is preferred but not required.

Qualifications

To qualify, applicants must meet the minimum qualifications outlined in the classification specification. These typically include relevant education, experience, and certifications.

Skills

Strong analytical skills, attention to detail, and the ability to work independently and as part of a team are essential. Proficiency in Microsoft Office and familiarity with tax software is beneficial.

Benefits

CDTFA offers a comprehensive benefits package including reliable income, stable benefits, work-life balance, paid holidays, and advancement opportunities. Employees also have access to training and development programs.

Pay

The starting salary for this position ranges from $4,246.00 to $5,319.00 per month, depending on experience and qualifications.

Schedule

The position is full-time with a flexible schedule, allowing for a mix of remote and in-office work. The exact schedule will be determined based on individual needs and department requirements.