Task Force Manager

About the role

This is a market coverage and operations role. As a Task Force Manager, you will deploy into Landing markets across the US — wherever the business needs you — and step in as the sole operator when a General Manager is on leave. That means owning the full market: member experience, property relationships, housekeeping and maintenance coordination, unit quality, and performance reporting. You will cover operations for one to three weeks at a time, maintain key account relationships, and hand markets back off cleanly when the assignment ends.

Responsibilities

• Own the full market: member experience, property relationships, vendor coordination, and maintenance escalations
• Support tickets and communications across all channels
• Liaison with property management teams to resolve maintenance requests, address member concerns, and execute new leases
• Maintain key account relationships
• Coordinate and install new Landing homes within assigned markets
• Ensure every home meets Landing standards before move-in
• Build relationships with key property accounts for the duration of each assignment
• Coordinate and execute VIP guest bookings
• Smooth handoff coordination with the AGM and Hub Manager at the start and end of every assignment
• Auxiliary training responsibilities when not actively on assignment

Requirements

Candidates based in Raleigh are strongly preferred given proximity to major airports and ease of access to Landing's remote markets.

Qualifications

• 2+ years of background in hotel operations, short-term rental management, or high-volume hospitality — you know how to operate when members don't wait
• Experience running a market, property, or operation with real autonomy — not just executing someone else's playbook
• Bias for action — when things go sideways, you move toward the problem, not away from it
• Strong organizational skills and follow-through — you're managing multiple properties, tickets, and relationships simultaneously across markets you didn't build
• Triage under pressure — three things are urgent at once, you know which one to move on first
• Comfort with ambiguity and travel — 80% travel is required, and the assignment always comes with surprises
• Exceptional communication and interpersonal skills — you build credibility fast with people at all levels

Skills

None specified

Benefits

• Opportunities for upward mobility — our Field Operations management team is built from internal promotions
• Competitive compensation: $75,000 base salary
• Stock options
• Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
• Retailer support: 401(k) plan + access to ImmediatePay
• Generous paid time off policy to support work-life balance
• Travel perk: $750 USD annually in Landing Stays

Pay

$75,000 base salary

Schedule

This role requires 80% travel. When on assignment, you are the market owner, which means availability extends beyond standard business hours based on operational needs — including evenings, weekends, and holidays. Demand increases around month-end and high-volume check-in periods.