Task Force Manager

About the role

This is a market coverage and operations role. As a Task Force Manager, you will deploy into Landing markets across the US — wherever the business needs you — and step in as the sole operator when a General Manager is on leave. That means owning the full market: member experience, property relationships, housekeeping and maintenance coordination, unit quality, and performance reporting. You will cover operations for one to three weeks at a time, maintain key account relationships, and hand markets back off cleanly when the assignment ends.

Responsibilities

• Own the full market: member experience, property relationships, vendor coordination, and maintenance escalations
• Support tickets and communications across all channels
• Liaison with property management teams to resolve maintenance requests, address member concerns, and execute new leases
• Maintain key account relationships
• Coordinate and install new Landing homes within assigned markets
• Ensure every home meets Landing standards before move-in
• Build trust quickly with people you've just met
• Coordinate and execute VIP guest bookings
• Smooth handoff coordination with the AGM and Hub Manager at the start and end of every assignment
• Auxiliary training responsibilities when not actively on assignment

Requirements

2+ years of background in hotel operations, short-term rental management, or high-volume hospitality — you know how to operate when members don't wait

Experience running a market, property, or operation with real autonomy — not just executing someone else's playbook

Bias for action — when things go sideways, you move toward the problem, not away from it

Strong organizational skills and follow-through — you're managing multiple properties, tickets, and relationships simultaneously across markets you didn't build

Triage under pressure — three things are urgent at once, you know which one to move on first

Comfort with ambiguity and travel — 80% travel is required, and the assignment always comes with surprises

Exceptional communication and interpersonal skills — you build credibility fast with people at all levels

Qualifications

Candidates based in Chicago are strongly preferred given proximity to major airports and ease of access to Landing's remote markets

Skills

None specifically listed

Benefits

Competitive compensation: $75,000 base salary

Stock options

Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA

Retail retirement support: 401(k) plan + access to ImmediatePay

Generous paid time off policy to support work-life balance

Travel perk: $750 USD annually in Landing Stays

Pay

$75,000 base salary

Schedule

This role requires 80% travel. When on assignment, you are the market owner, which means availability extends beyond standard business hours based on operational needs — including evenings, weekends, and holidays.