Task Force Food & Beverage Manager

About the role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Responsibilities

• Serve guests in a professional, efficient, and courteous manner.
• Prepare specified areas for food and beverage service.
• Maintain general knowledge of: Menu, Wine List, All hotel facilities/services, enabling server to respond to guest inquiries appropriately.
• Provide the absolute highest quality of food, beverage, atmosphere, and service.
• Quickly address, resolve, and report any complaints or negative situations so guests involved will leave having a positive experience overall and will return.
• Complete side work promptly and in accordance with standards.
• Promote and maintain strong lines of communication and teamwork between the dining room and kitchen, and all other departments as they interact with Food and Beverage.
• Maintain a high standard of personal hygiene and appearance in accordance with our Dress Code Standards for uniformed associates.
• Aid other associates with their job functions to ensure optimum service to guests.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Perform all job functions, special projects, and tasks as assigned.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Maintain knowledge of hotel features/services, outlets, hours of operation, etc.
• Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.
• Always be an ambassador of the hotel and the company, in and out of the workplace.
• Support Forbes Standards; strive to continuously improve.
• Ensure by example that the Inn at Perry Cabin philosophy is known.
• Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
• Be knowledgeable of, implement, communicate, and comply with policies of Inn at Perry Cabin and its Hotel Human Resources Department.
• Maintain confidentiality and security of all guests and general hotel information.

Requirements

• High school diploma or GED preferred.
• At least 1 year of experience in a luxury hotel or fine dining restaurant preferred.
• Ability to communicate information regarding food and beverage to guests.
• Ability to work without direct supervision.
• Ability to ensure confidentiality of guest and hotel.
• Ability to focus attention to details.
• Ability to prioritize and organize work.
• Ability to maintain a flexible schedule according to the needs of the position and the demands of the business.

Qualifications

• Education & Experience: High school diploma or GED preferred. At least 1 year of experience in a luxury hotel or fine dining restaurant preferred.

Skills

• Ability to communicate information regarding food and beverage to guests.
• Ability to work without direct supervision.
• Ability to ensure confidentiality of guest and hotel.
• Ability to focus attention to details.
• Ability to prioritize and organize work.
• Ability to maintain a flexible schedule according to the needs of the position and the demands of the business.

Benefits

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Pay

$72,800

Schedule

Regular shifts are available, with some flexibility depending on the position and the demands of the business.