Service Manager

About the role

The Service Manager at Palm Beach Toyota is responsible for leading the service department, ensuring maximum production, cost control, client loyalty, employee relationships, and achieving sales and profit objectives.

Responsibilities

• Operate the service department at maximum production
• Control costs and build a loyal clientele
• Maintain good employee relationships
• Set and obtain sales and profit objectives
• Maintain service records

Requirements

• Genuine interest in providing an exceptional customer experience
• Friendly, enthusiastic, reliable, positive "team-player" attitude
• Excellent communication, interpersonal, and organizational skills
• Strong work ethic with the ability to work in a fast-paced, results-driven environment
• Proven management leadership with at least two years of automotive retail service management experience

Qualifications

• Commitment to providing an exceptional customer experience
• Excellence in running an efficient service department, focusing on customer satisfaction and profitability
• Leadership in motivating and training the service team, setting goals based on individual skill levels, and maintaining a positive environment to promote employee morale
• A growth mindset in growing the dealership and your career by setting monthly and annual goals for the Service Department with the General Manager and reporting on your progress

Skills

• Customer service skills
• Team management skills
• Financial management skills
• Problem-solving skills
• Communication skills

Benefits

• Fortune 500 company
• Competitive compensation with uncapped earning potential
• Comprehensive benefits program including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match
• Training, resources, and opportunities for career growth and advancement
• Values-driven culture built on integrity, professionalism, excellence, and teamwork

Pay

Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

Schedule

Not specified