Task Force Director of Sales - Schulte Hospitality Group

Job Duties and Responsibilities

Willingness and ability to support sales teams in any vacancy of roles, or in the case of an underperforming sales team member (ie: administrative support, catering, etc.).

Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership.

Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates.

Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations.

Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience.

Manage group, banquets & catering, business travel accounts based on assigned market segments to maximize business potential and exceeds hotel revenue goals.

Ensure proper documentation for the execution of group, banquet and catering events is created and delivered to the operational team per hotel standards.

Manage and execute RFP Season Annually by facilitating the process in conjunction with the GM and/or Sales Manager.

Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events.

Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.

Analyze sales and revenue management reports to identify trends and future demand opportunities.

Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand.

Attend and contribute to all revenue and sales strategy meetings and calls.

Participates in forecasting for revenue and expenses.

Understand, leverage, and implement corporate and brand tools to exceed budgets.

Conducts ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition.

Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM.

Recommend and implement new sales programs at the hotel and accurately track ROI.

Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend.

Prepares annual marketing/business and budget plans.

Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly.

Provides ongoing feedback, training and development of team members and addresses areas of opportunity.

Maintains all day-to-day activities of direct reports.

Operates the sales department within established sales expense budget.

Abides by Prime Time Selling hours.

Requirements

Education And Experience:

• Bachelor's Degreein Hotel Administration, Business, Marketing, or related field preferred
• 5 + years in progressive hotel sales with leadership responsibilities experience preferred

Knowledge, Skills And Abilities:

• Strong analytical skills relative to impact on hotel revenues
• Ability to communicate effectively verbally and inwriting
• Strong interpersonal skills understanding of revenue management principles
• Ability to use reservation and revenue management systems to develop pricing and sales reccomendations
• Proficient in Microsoft Office Products, focus on Excel, Word, and Outlook

Must have flexible work hours that may include evenings, weekends, and holidays when needed