TAP Outreach and Retention Programming Manager

About the role

Teacher Apprentice Program (TAP) students are all paraprofessionals or teachers of record throughout Kansas. TAP faculty and staff aim to provide support to all students as they progress through TAP. The Outreach and Retention Specialist plays a key role in this supplemental and ongoing support, including providing a network of support services for financial hardships, academic failure, mental/physical health issues, or any other reasons that lead to a student potentially leaving the program.

The university's most important goals is to increase persistence rates of students. The specific strategies that are linked to this goal include the need to provide outreach for students, consistently engage in dialogue around best practices for student success, and to support our first-generation students with research-based practices.

Responsibilities

Provides program leadership by coordinating and administering the activities of advising services and programs including advising students concerning their academic plans, progress, and academic and career goals in order to assist students in making personal education decisions and meeting graduation requirements.

• Develops and coordinates technical aspects of advising to include implementing and maintaining policies, objectives, projects and short and long range planning to accomplish goals.
• Establishes evaluation processes and analyzes data to determine achievement with assigned goals and compliance with rules and regulations.
• Provides feedback on advising and academic programs.
• Oversees the daily operations of staff connected to advising, ensuring compliance with the University, state, and federal laws, policies, and regulations.
• Provides advising for a variety of fields which includes acting as a liaison with other offices that student support services.
• Serves as a resource person to faculty and others with regard to all academic policies and procedures.
• Conducts seminars, workshops and/or orientation sessions for students on academic, career and personal success strategies and other group activities.
• Provides student support with life skills development, identification and elimination of retention barriers and academic programs.
• Facilitates connections with campus and community services and resources when needed.
• Provides support on program-specific strategic enrollment management and retention goals and initiatives.
• Identifies specific student populations, conducts outreach campaigns and supports campus-wide retention initiatives.

Requirements

The TAP Outreach and Retention Specialist provides supplemental, proactive support to assist students in making personal & educational decisions to achieve their academic and career goals.

• Utilizes program and individual student data to interpret student needs and provide individualized service and assistance while maintaining confidentiality.
• Support student retention by serving as an advocate for students.
• Provide program leadership by supporting TAP and CED initiatives.
• Collaborate and communicate with TAP Advising team to advise students concerning their academic plans, progress, and academic and career goals in order to assist students in making personal education decisions and meeting graduation requirements.
• Act as a liaison with other student support services offices and those within TAP.

Pay and Schedule

Pay range begins at $22 per hour and is commensurate with experience. Typically Monday through Friday 8am-5pm, with flexibility for evening student meetings; work is performed on-site and in person.