Outreach Program Manager

About the role

The Outreach Program Manager in the Center for Continuing Education manages the operation and ongoing development of credit and non-credit programming in response to identified community needs and in support of the mission of the University of Wisconsin-Superior.

Responsibilities

• Reviews recommendations for and provides input on the design and development of new outreach programs or services
• Determines outreach program needs and the personnel resource allocation plan
• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees
• Supervises the implementation of outreach-program-focused strategic planning initiatives and objectives
• Develops and implements operating policies and procedures to promote the outreach program in alignment with the strategic plan
• Makes decisions related to program financials to meet or exceed program revenue goals
• Plans and executes balanced budgets, including the management and oversight of profit/loss for discrete programs and quarterly financials for each cost center
• Supports annual and on-going report generation
• Conducts outreach and actively engages in relationship building with a variety of regional constituents
• Recruits, screens, hires, and supervises subject matter experts
• Supervises the work of Continuing Education staff in conjunction with the Director and other Program Managers
• Collaborates with Director and other Program Managers to reinforce a positive and productive team environment

Requirements

• Bachelor's degree from an accredited institution
• Two plus years’ work experience managing educational outreach activities
• Valid driver’s license

Qualifications

• Master's degree from an accredited institution (desirable)
• Experience supervising staff and/or the work of staff within a unit
• Working knowledge of the communities and their educational needs within the Twin Ports and surrounding rural areas, especially Northwest Wisconsin
• Experience in program promotion and copy writing
• Experience in instructional design and best pedagogy practices for a variety of learners

Skills

• Knowledge of adult learner concepts and practices
• Knowledge of sound instructional design practices (for both face-to-face and distance learning settings)
• Knowledge of best educational practices for a variety of diverse learners
• Knowledge of continuous performance enhancement practices to improve program quality and responsiveness
• Knowledge of principles of budget development, including course pricing
• Demonstrated skill in financial management
• Proficient use of standard office equipment, presentation technology, and Microsoft Office Suite
• Leadership and development of professional staff in support of individual and institutional goals
• Development and execution of strategic plans and innovative solutions that support program and institutional goals
• Establishment, fostering, and maintenance of long-lasting, beneficial relationships with community members and other constituents
• Effective communication with a diverse campus population
• Good judgment and analysis in decision-making and problem-solving
• Participation in evening, weekend, and travel commitments as necessary
• Professionalism, ethical standards, confidentiality, and sensitivity to information and records
• Planning, organizing, and directing assigned programs and operations
• Driving a vehicle for the purpose of conducting university business and meeting the criteria for operation of state-owned-vehicles – Policy 615
• Work early mornings, evenings, or weekends, with overnight travel as needed

Benefits

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

Pay

$59,000 - $66,000 annually

Schedule

Full-Time: 100%, Academic Staff, 12-month ongoing appointment