Table Games Floor Supervisor - Table Games Operations
Job Description
Up to a $5,000 Relocation Package Available!
- Only for candidates who are externally hired and must reside up to 50 miles away from the Tampa property.
About the Role
The Table Games Floor Supervisor is responsible for smooth operation of a specific number of table games within a gaming pit.
Responsibilities
- Maintains table game limits based on gaming volume.
- Handles customer requests, including information, markers, and comps.
- Ensures accuracy of all monetary transactions.
- Complies with Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations.
- Schedules dealers for specific table games.
- Maintains high levels of subordinate performance and productivity.
- Ensures customer enjoyment and satisfaction.
Qualifications
- High school diploma or equivalent required.
- Five years casino experience with at least three years in a Dual-Rated management level.
- Class III background required.
- A minimum of two (2) years of experience as a Table Games dealer required.
- The ability to proficiently deal Mini Baccarat, Pai Gow Poker, carnival games, and Blackjack is required.
- Excellent communication and customer service skills are necessary.
- Knowledge of Seminole Gaming's Compliance and Regulations, as well as Policies & Procedures, is essential.
- Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.
Work Environment
- Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment.
- Constant exposure to general public and excessive noise.
- Frequent standing, walking, using hands to finger, handle, or feel, reaching with hands and arms, talking or hearing, and tasting or smelling.
- Frequent lifting and/or moving up to 50 pounds.
- Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Benefits
Comprehensive benefits package allowing team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits, please visit our career site: www.gotoworkhappy.com/benefits.
Native American Preference Policy
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting, and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process
- Candidates must obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment.
- Background checks may include, but are not limited to: Credit Check, Criminal Background Check, and Drug Screen.
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).