TA Coordinator

About the role

At HealthEdge we know that our people are our greatest asset. As our company continues to grow, we are looking for a talented TA Coordinator to support us as we build incredible teams and continue to expand our collaborative culture. The Recruitment Coordinator provides end-to-end coordination and administrative support throughout the recruitment and onboarding process. This role is responsible for class building, candidate follow-ups, pre-employment requirements monitoring, back-end recruitment processing, and maintaining accurate and up-to-date recruitment records. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable coordinating with candidates and multiple internal departments to ensure candidates move smoothly and efficiently through the hiring and onboarding process.

Responsibilities

Recruitment & Candidate Coordination

• Support candidate sourcing activities through job portals, databases, referrals, and other recruitment channels.
• Conduct initial paper screening of candidates based on established hiring requirements.
• Conduct candidate follow-up and keep-warm calls to maintain candidate engagement throughout the recruitment process.
• Coordinate with candidates regarding interview schedules, requirements, offers, onboarding activities, and other recruitment-related concerns.
• Monitor candidate progress and proactively follow up on outstanding action items.
• Assist recruiters in managing candidate pipelines and ensuring timely movement of candidates through the recruitment process.

Class Building & Onboarding

• Lead and support class building activities to ensure hiring targets and onboarding requirements are met.
• Monitor the completion and submission of pre-employment requirements.
• Maintain accurate tracking of candidate requirements and onboarding status.
• Conduct follow-up calls and communications with candidates who have pending or incomplete requirements.
• Coordinate with HR, Operations, Training, Compliance, IT, and other relevant departments to verify the status of candidate onboarding items.
• Escalate delays, issues, or potential risks that may impact a candidate's start date.
• Ensure candidates receive timely updates and clear instructions throughout the onboarding process.

Recruitment Administration & Back-End Processing

• Facilitate back-end recruitment processing, including preparation and coordination of job offers and onboarding documentation.
• Post jobs on LinkedIn and other job sites.
• Support the recruitment team in maintaining accurate and updated job requisition records.
• Ensure job requisition hygiene, including updating candidate statuses, dispositioning candidates, maintaining accurate requisition data, and closing or updating requisitions as appropriate.
• Maintain accurate recruitment trackers, reports, and candidate records.
• Assist in generating recruitment reports and monitoring hiring progress against targets.
• Ensure all recruitment documentation and records are complete, accurate, and properly maintained.

Candidate Experience

• Maintain professional and timely communication with candidates throughout the recruitment and onboarding process.
• Build positive relationships with candidates through regular follow-ups and engagement.
• Identify potential candidate drop-off risks and proactively address concerns.
• Help ensure a smooth and positive candidate experience from application through onboarding.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field preferred.
• At least 1 year of experience in recruitment coordination, talent acquisition, HR administration, or a similar role.
• Strong organizational and administrative skills with exceptional attention to detail.
• Strong follow-up and coordination skills.
• Comfortable communicating with candidates through phone, email, chat, and virtual platforms.
• Ability to coordinate effectively with multiple departments and stakeholders.
• Proficient in Microsoft Excel, including maintaining trackers, sorting/filtering data, and basic reporting.
• Proficient in Microsoft Outlook, Microsoft Teams, Word, PowerPoint, and other Microsoft Office applications.
• Ability to manage multiple priorities and deadlines in a fast-paced recruitment environment.
• Strong problem-solving and communication skills.
• Proactive, dependable, and able to work with minimal supervision.
• Experience supporting high-volume or contact center recruitment is an advantage.

Key Competencies

• Attention to Detail
• Organization & Time Management
• Follow-through & Accountability
• Candidate Engagement
• Communication & Coordination
• Data Accuracy & Reporting
• Problem Solving
• Teamwork & Stakeholder Management
• Adaptability in a Fast-Paced Environment

Success Measures

The Recruitment Coordinator will be successful in the role by consistently demonstrating:

• Timely and accurate completion of candidate and onboarding trackers.
• High completion rate of pre-employment requirements before target start dates.
• Effective follow-up and reduced candidate drop-off during the recruitment and onboarding process.
• Accurate and timely class building.
• Clean and updated job requisitions and candidate records.
• Timely processing of job offers and other recruitment documentation.
• Strong coordination and responsiveness to candidates and internal stakeholders.