Systems Operations Specialist

About the role

For over 25 years, Purpose Financial and its family of brands—including Advance America and Purpose Money—have been dedicated to making financial solutions accessible, simple, and straightforward for millions of Americans. With 2,500+ employees across 800+ locations in 23 states, the company helps each customer achieve financial stability. Technology is the backbone that powers every transaction, customer interaction, and branch. The Systems Operations Specialist will report to the Sr. Manager of Technical Operations and serve as a hands‑on contributor keeping systems, applications, and environments running reliably so the business never skips a beat.

Responsibilities

• Provide responsive, high-quality support for Field Operations and the Service Desk, ensuring hardware, software, and point‑of‑sale systems are configured, deployed, and running so branches can serve customers without interruption.
• Understand