Systems Operations Administrator, Pre-Sales

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a Telecommunications & Hardware environment.

Responsibilities

• Serve as the administrator and expert for pre-sales systems and tools
• Optimize lead and account routing logic for accuracy and speed
• Configure Salesforce users and manage access to systems
• Collaborate with Marketing Operations on campaigns and workflows
• Design and maintain end-to-end pre-sales workflows
• Monitor and enhance data quality and workflow reliability
• Troubleshoot issues and drive resolutions with stakeholders

Qualifications

• 3+ years of experience in Revenue Operations or related roles
• Strong Salesforce administration skills including user setup and reporting
• Hands-on experience with Chili Piper for lead/account routing
• Expertise in tools like LinkedIn Sales Navigator and ZoomInfo
• Understanding of lead management and pre-sales business processes
• Strong stakeholder management and project coordination skills
• Analytical skills with a focus on measurable outcomes

Pay

$100,000 – $140,000 annually

Benefits

• Inclusive team culture that values diversity
• Career development and growth opportunities
• Collaborative and innovative work environment
• Flexible remote and hybrid work options
• Competitive salary and equity with comprehensive health benefits
• Flexible vacation policy and generous parental leave