SYSTEMS DIRECTOR, ENVIRONMENTAL SERVICES - HEALTHCARE / HOSPITALS

Job Summary

The Systems Director of Environmental Services (EVS) is a senior leadership role responsible for the strategic and operational oversight of Environmental Services across multiple acute care hospitals within the district or region. This role ensures the delivery of high-quality, patient-centered environmental services that support infection prevention, patient satisfaction, regulatory compliance, and cost-effective operations. The Systems Director partners closely with hospital leadership to standardize processes, drive performance, and achieve system-wide objectives.

Key Responsibilities

• Provide strategic and operational leadership for Environmental Services across multiple acute care hospitals, ensuring consistent, high-quality service delivery
• Drive client, patient, and customer satisfaction through efficient, cost-effective EVS operations that meet or exceed contractual performance standards
• Establish, standardize, and monitor EVS systems, processes, and performance metrics to support system-wide strategic and operational objectives
• Ensure full compliance with regulatory agencies, accreditation standards, infection prevention protocols, and Compass Group policies and procedures
• Lead, mentor, and develop a team of EVS Directors and leaders, fostering a culture of accountability, engagement, and continuous improvement
• Collaborate with hospital executives, nursing, infection prevention, and facilities leadership to align EVS services with clinical priorities and patient care initiatives
• Oversee system-level budgeting, financial planning, labor management, and expense control to ensure fiscal responsibility and contract compliance
• Champion quality improvement initiatives focused on patient experience, safety outcomes, and operational efficiency
• Maintain a visible leadership presence across facilities, including patient rounding and frontline engagement, to reinforce service excellence and responsiveness

Preferred Qualifications

• Bachelor’s degree in Business Management, Hospitality Management, or a related field preferred
• 7+ years of healthcare support services experience (acute care hospital, health system, or long-term care environment), with scope dependent upon formal education and training
• Multi-site EVS leadership experience within acute care hospital operations highly preferred
• 9+ years of progressive operational management experience, including workforce management, inventory control, and purchasing oversight
• Demonstrated expertise in Environmental Services operations with an emphasis on quality, productivity, sanitation, infection prevention, cost control, and presentation standards
• Experience with P&L accountability and/or contract-managed services strongly preferred
• Proven leadership capabilities, including supervision, coaching, talent development, and performance management
• Strong written and verbal communication skills with the ability to effectively engage at all levels, including frontline associates, client leadership, and executive stakeholders
• Advanced financial acumen, including budgeting, forecasting, expense control, and analytical skills
• Proficient in Microsoft Office applications and other standard business and operational systems, including email and web-based platforms