System Director, Environmental Services

About the Role

Lead a goal-oriented hospital housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create a safe, clean, and comfortable environment where patients can heal.

Responsibilities

• Oversee the contract scope, exhibits, purchasing responsibilities, asset management, and change-order discipline.
• Lead 200+ employees, including salaried managers, supervisors, and hourly frontline staff across multiple sites (a single tower with several wings does not qualify as multi-campus).
• Develop your management team using a documented competency program you personally sign off on.
• Manage bed turnaround time and patient throughput to support hospital capacity.
• Drive patient experience outcomes tied to cleanliness, including HCAHPS performance.
• Build strong relationships with C-suites, clients, and customers.
• Maintain survey readiness as a permanent condition for OSHA, The Joint Commission, CMS, CDC, Life Safety, regulated medical waste, and state authorities.
• Reduce safety and claims exposure (workers' comp, general liability) through daily risk-mitigation habits.
• Manage vendor and service agreements for pest control, waste, linen, mats, window washing, and curtains.

Note: Must be relocatable and have hospital/healthcare experience.

Requirements

• 2+ years managing salaried and hourly employees.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Computer proficiency with word processing, spreadsheets, and various software.

Skills

• Interpersonal Skills: Ability to interact with individuals at all levels of the organization.
• Communication: Effective written, spoken, and non-verbal communication, including presentation skills.
• Customer Service: Service-oriented mentality with a focus on exceeding expectations.
• Professionalism: Maintain a positive and professional demeanor.
• Decision Making: Ability to quickly make sound decisions and judgments.
• Proactivity: Self-motivated with the ability to prioritize projects and needs.
• Team Player: Willingness to collaborate and support others to achieve outcomes.
• Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings.
• Organization: Attention to detail and ability to manage tasks in a fast-paced environment.

Preferred Qualifications

• Proficiency in languages other than English, especially Spanish.
• Familiarity with OSHA, The Joint Commission, and other regulatory requirements.

Pay

Salary: 125,000 USD Annual

Benefits

• Paid time off (vacation and sick leave).
• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Employee assistance program (EAP).
• Employee resource groups (ERGs).
• Career development and ongoing training.

About HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, HHS now provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. The company supports growth from within and fosters a diverse, equitable, and inclusive work environment.

Veterans and candidates with military experience are encouraged to apply.