Director, Environmental Services

About the role

Provides administrative leadership which may include one or more teams performing related work such as housekeeping, linen, or laundry service. Establishes and implements goals, standards and practices that guide and support initiatives that relate to Environmental Services, while ensuring the delivery of high-quality services and exceptional customer/employee experiences. Develops and fosters a solid partnership with leaders, work teams and other employees to facilitate and collaborate on initiatives, to resolve operational challenges and/or to improve processes. Works with senior leadership to develop and establish short- and long-term strategic plans that complement system, operating unit or affiliate goals and initiatives, including business, operations, and/or organizational priorities. Sets priorities and allocates resources to align with business objectives and annual plan. Develops and establishes the direction of policies and procedures and sets a structure for providing a safe and productive work environment. Establishes overall operating and capital budget with costs including labor, purchased services and supplies with input from management team, ensuring financial targets are achieved and variances are addressed timely.

Responsibilities

• Provides administrative leadership which may include one or more teams performing related work such as housekeeping, linen, or laundry service.
• Establishes and implements goals, standards and practices that guide and support initiatives that relate to Environmental Services, while ensuring the delivery of high-quality services and exceptional customer/employee experiences.
• Develops and fosters a solid partnership with leaders, work teams and other employees to facilitate and collaborate on initiatives, to resolve operational challenges and/or to improve processes.
• Works with senior leadership to develop and establish short- and long-term strategic plans that complement system, operating unit or affiliate goals and initiatives, including business, operations, and/or organizational priorities.
• Sets priorities and allocates resources to align with business objectives and annual plan.
• Develops and establishes the direction of policies and procedures and sets a structure for providing a safe and productive work environment.
• Establishes overall operating and capital budget with costs including labor, purchased services and supplies with input from management team, ensuring financial targets are achieved and variances are addressed timely.

Qualifications

Bachelor's degree in Business or Healthcare Services or a related field; 12 years of recent relevant experience.

Skills

• Knowledge of environmental services operations in an acute care and non-acute care setting in work standards, policies and procedures, quality control, environmental safety, waste disposal, infection control, and employee training programs related to department operations.
• Understands business and operational requirements for Environmental Services demonstrating ability to design and establish goals to meet long and short-term objectives.
• Demonstrates ability to effectively plan and provide services consistent with applicable legal standards and regulations.
• Knowledge of hazardous materials and chemical handling procedures and protocol.
• Demonstrates credible leadership presence