Systems Command Center Technician

Essential Functions

Serves as a Systems Command Center Technician for the Department of Innovation & Technology (DoIT), performing journey level enterprise system operations control work and computer control functions. This includes:

• Performing startups, shutdowns, system dumps (tasks, system, spool, etc.) and other functions for controlling a multi-processing computer environment.
• Maintains system availability by monitoring mainframe systems and logging and responding to system issues.
• Resolving interruptions to processing components by following standard operational processes, procedures, and checklists.
• Keeps up-to-date with new developments in the information technology field through continuing education via online training platforms, meetings, training sessions, seminars, and conferences.

Minimum Qualifications

• High school diploma or equivalent.
• One (1) year of related data processing experience.
• May qualify with specific proficiency tests and training programs leading to a certificate of proficiency in lieu of a high school diploma.