Systems Business Analyst

Key Responsibilities

• Develop clear, concise methodology documents, requiring proficiency in interviewing skills, workflow analysis, dataflow diagramming, screen design, etc.
• Review and assist in development of project plans, project workflows and resource assignments as requested by Project Manager.
• Facilitate the definition of functional requirements by working with programmer analysts and users in prototyping and design sessions.
• Translate and present project concepts into effective visual images which clarify design elements and issues for both business and technical audiences.
• Manage distinct efforts either via waterfall or more iterative development process as assigned by the Project Manager.
• Ensure methodology is followed for efforts and overall projects; provide meaningful feedback in accordance with departmental standards and guidelines.
• Maintain issue log; coordinate and support communications surrounding both systems and user acceptance for assigned effort(s).
• Identify, mediate, resolve and eliminate miscommunications between business and technical project team members.
• Conduct user training.
• Use SQL or reporting/BI tools (such as Qlik Sense) to perform data analysis, validate report requirements and confirm test results.
• Participate in development of test strategy, test plans and test cases.
• Translate system workflows into system configuration.
• Participate in test execution and document results.

Experience

• 5-7 years' experience at a financial services company - preferably with Private Banking and/or Investment Management experience.
• 4 years of relevant work experience.
• Working directly with business counterparts to clarify their requests, translate them to workable functional requirements, and coordinate acceptance testing.
• Working directly with development teams to describe requirements, answer questions, and perform integration/QA testing.
• Proven business analysis skills, including business requirements, product proposals and business and technical workflows.
• Ability to analyze current workflows and identify opportunities for improvement.
• Ability to manage multiple tasks simultaneously, while meeting deadlines.
• Professional communication skills.
• Able to use standard desktop tools effectively, including Microsoft Office.
• Able to use wide range of office software, such as more advanced Excel techniques, PowerPoint presentations, etc.