Business Systems Analyst

Key Responsibilities

• Map the intake workflow end-to-end, structuring the validation ruleset that governs how intake requests are processed and reviewed.
• Design, build, troubleshoot, and implement the AI Intake Validation Agent, ensuring reliable and accurate automated validation with project lead.
• Perform a comprehensive tool inventory across the technology ecosystem, evaluating usage, overlap, and gaps. Integrate inventory as required by stakeholders.
• Produce a prioritized rationalization matrix that guides decisions on tool consolidation, retirement, or investment.
• Execute automation opportunities surfaced during tool ecosystem rationalization, translating findings into implemented process improvements.
• Lead development of onboarding content, access checklists, tool primers, and process orientation materials on the SharePoint Hub.
• Support adoption-monitoring instrumentation to track engagement with onboarding content and platform resources.
• Collaborate with other developers, vendors, and Company stakeholders to develop proof of concepts, interface designs, and workflow architecture.
• Work with technical leads and stakeholders to clarify requirements, scope work, and align technical decisions with project priorities.
• Create and maintain documentation of workflows, validation logic, code, architecture decisions, and technical dependencies.
• Identify and troubleshoot defects, process breakdowns, and integration challenges across workflows and applications.
• Communicate progress, blockers, technical findings, and tradeoffs clearly to team members, stakeholders, and project leadership.
• Proactively identify opportunities to improve workflow design, automation, and delivery efficiency.
• Accurate and timely timekeeping.

Benefits

• Salary: $110,000-$130,000+ depending upon qualifications and experience
• Work from home (fully remote)
• 2 weeks flexible paid time off
• $500 home equipment allowance (monitors, stand-up desk, etc.)
• Anual education allowance
• 401(k) with company matching
• Medical, Dental, Vision, and Life insurance