Systems and Server Administrator

Principal Duties And Responsibilities

• Participate in project implementation plans, system implementation, ongoing operational support, proactive analysis, and capacity planning.
• Administer and manage networked print queues in Epic and other software applications.
• Install, configure and administer network print servers and print server-monitoring systems.
• Manage and configure the system mail configuration on Epic and other application servers.
• Proactively manage and configure physical and logical storage volumes for application servers.
• Utilize existing web application security, network, perimeter, and host based intrusion detection systems to monitor network and web server activity for security breaches.
• Perform file system management on Windows/Linux operating systems and applications servers to maintain peak performance and proactively manage capacity requirements.
• Install and manage the application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needs.
• Install and maintain administrative and monitoring tools necessary for high levels of availability and performance of your Epic system.
• Understanding performance metrics, monitoring system performance, and troubleshooting issues.
• Aid in the configuration and troubleshooting of integrated third party software and peripherals, including document management systems, voice recognition, scanning, and faxing.
• Manage logins for different types of access, including login behavior and working environment configuration.
• Apply Epic and other software platform upgrades and updates to production and non-production components.
• Engage in capacity planning exercises to ensure adequate system resources.
• Collaborate with other colleagues and Epic to ensure proactive support.
• Writing and maintaining scripts to improve system management tasks.
• Participating in change control process for all planned application and technical activities.
• Maintain and test processes related to business continuity.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or other healthcare technology-related field preferred.
• Redhat Enterprise Linux, Microsoft MCSA/MCSE, VMware VCP, or Citrix CCA/CCIA/CCEE certification preferred.
• Experience with UNIX, Redhat Enterprise Linux or other Linux platforms is preferred.
• Minimum 1-2 years' experience in information technology with expertise in Microsoft Windows server administration, including Microsoft Windows Server, Active Directory, or VMware ESX/ESXi/vSphere, VMware vCenter management suite, in medium to large organizations, is required.
• Minimum 1-2 years' experience in backoffice infrastructure systems, including backup and restore systems (EMC NetWorker, Data Domain), anti-virus/malware software (McAfee ePO), e-mail platforms and security tools (Lotus Notes, Microsoft Exchange, Cisco ESA or ProofPoint), application, server or network performance monitoring tools (Solarwinds), in a medium to large organization, is required.
• Basic knowledge and experience in security and load balancing platforms, including F5 GTM/LTM/APM, Citrix NetScaler or Citrix Secure Gateway/Web interface, and migrating and upgrading Citrix Servers and its components.
• Network printer management, user profile management, group policy management and configuration is preferred.
• Working knowledge of network protocols and functionality including TCP/IP, Active Directory, DHCP, Domain Name Services (DNS), FTP/SCP, and HTTP.
• Experience with PowerShell, VBscript, SQL or other scripting tools, and storage technologies (SAN/NAS), is a plus.
• System performance management tuning and disaster recovery planning is required.
• Excellent organization and planning skills; must be able to adjust priorities with changing needs of the business.
• Excellent analytical skills with the proven ability to solve problems both in verbal and written communications.
• Must have ability to create, understand, and follow processes to ensure successful execution of critical maintenance procedure.
• Have excellent verbal and written communication skills, strong interpersonal skills, ability to exercise independent judgment and be capable of managing resources over a project's lifecycle.
• Possess proficiency with Microsoft Office tools, including Word, Excel, Powerpoint, Access, Project and Visio.