Server Systems Administrator

About the role

As a Server Systems Administrator within Epic's Hosting entity, you will ensure our systems are in optimal condition to support healthcare organizations using our software. You will develop tools, troubleshoot, debug, and monitor system health for large healthcare organizations. You will also create disaster and contingency plans, share expert knowledge, coordinate with hardware vendors, and work on cutting-edge technology.

Responsibilities

• Develop and maintain operating systems and related tools
• Debug and troubleshoot code
• Monitor system health
• Create and implement disaster recovery plans
• Share and develop expert knowledge in systems and database administration
• Coordinate with third-party hardware vendors
• Collaborate with developers, technical support, software testers, and implementation specialists
• Work on high-stakes, critical IT projects affecting Epic's entire ecosystem
• Build valuable industry-wide IT skills

Requirements

• Bachelor's degree in Math, Physics, Engineering, MIS, or a related field
• Experience in Linux or Windows system administration, virtualization, scripting, automation, or DevOps processes
• Proven track record of academic and professional success
• Willingness to travel 1-2 weeks per year
• Eligible to work in the U.S. without visa sponsorship
• Available to work 1st, 2nd, or 3rd shifts
• Eligible for relocation to the Madison, WI area (reimbursed)
• Eligible to work in the U.S. without requiring visa sponsorship

Qualifications

• Knowledge of Linux or Windows system administration, virtualization, scripting, automation, or DevOps processes
• Ability to follow policies and procedures, and escalate issues when necessary
• Experience in security and meeting security responsibilities defined in policies and procedures

Skills

• Linux or Windows system administration
• Virtualization
• Scripting and automation
• DevOps processes
• Security awareness and incident response

Benefits

• Comprehensive benefits package including health insurance, retirement savings, and paid time off
• Annual raises and bonuses
• Stock grants
• Four-week sabbatical after five years
• Flexible work schedule options
• Competitive compensation reflecting the impact of your work

Pay

Compensation is competitive and reflects the impact of your work on the company and our customers.

Schedule

Shifts available: 1st, 2nd, or 3rd

Benefits

• Health insurance
• Retirement savings plan
• Paid time off
• Four-week sabbatical after five years
• Flexible work schedule options

COVID-19 Vaccination

As a member of the Hosting team at Epic, you are responsible for the confidentiality, integrity, and availability of Epic Hosting. This includes following policies and procedures, escalating issues when necessary, and ensuring the confidentiality, integrity, and availability of Epic Hosting.