Server Systems Administrator

About the role

As a Server Systems Administrator within Epic's Hosting entity, you will ensure our systems are in optimal condition to support healthcare organizations using Epic's software. You will contribute to developing tools, troubleshooting, debugging, and monitoring system health for large healthcare organizations.

Responsibilities

• Develop and maintain disaster and contingency plans
• Share expert knowledge in systems and database administration
• Coordinate with third-party hardware vendors
• Collaborate with developers, technical support, software testers, and implementation specialists
• Build valuable industry-wide skills in IT while doing high-stakes, critical work
• Support the delivery of quality care through Epic software

Requirements

• Bachelor's degree in Math, Physics, Engineering, MIS, or other hard science
• History of academic and professional success
• Knowledge of Linux or Windows system administration, virtualization, scripting, automation, or DevOps processes
• Willingness to travel 1-2 weeks per year
• Eligible to work in the U.S. without visa sponsorship
• Available to work 1st, 2nd, or 3rd shift

Qualifications

• Confidentiality, integrity, and availability of Epic Hosting
• Following policies and procedures
• Escalating when policies or procedures are not followed
• Escalating potential security incidents
• Maintaining confidentiality, integrity, and availability of Epic Hosting

Skills

• Linux or Windows system administration
• Virtualization
• Scripting
• Automation
• DevOps processes

Benefits

• Comprehensive benefits package
• Annual raises and bonuses
• Stock grants
• Four-week sabbatical after five years

Pay

• Competitive salary

Schedule

• 1st, 2nd, or 3rd shift available

Benefits

• Healthcare coverage
• Retirement savings plan
• Flexible spending accounts
• Life insurance
• Disability insurance
• Short-term and long-term disability
• Employee Assistance Program
• Flexible time off
• Telemedicine
• Wellness programs
• Discounts on fitness classes and wellness activities

Living in Madison, WI

• Live affordably in a city known for its rising tech talent
• Located just outside Madison, Wisconsin, the second fastest-growing market for tech talent in the United States
• Home to the state capital and the University of Wisconsin
• Ranked as the greenest city in America (NerdWallet)
• Ranked as the best city for renters (SmartAsset)
• Ranked as the fittest city in America (Fitbit)
• Ranked as the third best metro in the US for young professionals (Forbes Advisor)
• Staff have had unique experiences like kayaking in Patagonia, attending a Beyoncé concert in Ireland, building a library in Tanzania, and running a marathon in Antarctica

Equal Opportunity Employer

Epic is an Equal Opportunity Employer. Diversity, equity, and inclusion are written into our principles.

COVID-19 Vaccination

As a member of the Hosting team at Epic, you are responsible for the confidentiality, integrity, and availability of Epic Hosting. This includes:

• Following policies and procedures
• Escalating when policies or procedures are not followed
• Escalating potential security incidents
• Maintaining confidentiality, integrity, and availability of Epic Hosting