Systems Analyst - UKG Workforce Management

Responsibilities

• Analyze and document current business processes and workflows.
• Identify system requirements and translate them into detailed specifications.
• Design and implement solutions to improve system efficiency and user experience.
• Provide support for (Epic, Workday, Kronos,) and other applications.
• Troubleshoot and resolve system issues in a timely manner.
• Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
• Participate in smaller projects related to system implementations and upgrades under the direction of the Sr. Systems Analyst.
• Contribute to comprehensive documentation for system configurations and processes.
• Assist and provide guidance on best practices.
• Contribute to seamless integration between various healthcare applications.
• Manage data integrity and security across systems.
• Perform data analysis and generate reports as needed.

Requirements

• Bachelor's Degree: Computer and Information Science (Required)
• Additional Job Description: Degree in Computer Science, Information Technology, Healthcare Administration, or a related field, Minimum of 3-5 years of experience in system analysis and support within a healthcare environment.
• Experience with Kronos/UKG and Epic, Workday, applications.
• Proven track record of working on complex projects and working with cross-functional teams.
• Experience with system integration and data migration projects.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Liaison with managed service providers, vendors, operational leadership.
• Ability to work independently and as part of a team.
• Knowledgeable of project management tools and methodologies.
• Serve as a point of contact for customers, addressing inquiries and resolving issues promptly.

Skills

• ITIL Foundation certification desired not required.
• Certifications in relevant technologies (e.g., Epic, Workday, Microsoft).
• Experience in a large healthcare system or hospital setting.
• Experience with other healthcare applications and systems.
• Knowledge of healthcare regulations and compliance standards.
• Familiarity with cloud computing platforms (e.g., AWS, Azure).
• Experience with business intelligence and analytics tools.

Benefits

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Pay

Not specified

Schedule

Day Scheduled