Systems Analyst
About the role
Performs tasks related to the design, implementation, support/maintenance, and enhancement of NU's enterprise, vendor and in-house developed applications. Documents functional requirements, analyzes requirements in the context of software and processes, develops and executes test plans, assists with and documents business process improvement efforts, and works with production issues. Completes content, process, and procedures for technical and functional system work that is low to medium in complexity. Typically works with senior staff but may coordinate smaller or less complex projects independently. This systems analyst will be primarily focused on license, user access, and platform management for Software as a Service platforms owned or managed within the IT Services and Support area.
Responsibilities
- Partners with senior analysts, end users and peers to document and analyze functional requirements, identify gaps and alternative approaches to meet requirements, and ensure all deliverables completed (adhering to approved methodology and documentation standards). Partners with functional users and technical and reporting staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion.
- Drafts accurate documentation of process, procedure, and system/application configuration. Formulates and executes test scripts, implementation project plans, roll out communications and training materials. Outlines medium complexity use cases.
- Formulates test scripts and performs detailed testing for moderate to complex use cases to ensure