Systems Analyst Pharmacy

About the role

Under the direction of the Pharmacy Manager, the Systems Analyst supports pharmacy staff and administration by ensuring pharmacy information systems function optimally and integrate with other facility informatics systems, while also providing training and technical assistance.

Responsibilities

• Maximize functionality of pharmacy information systems and integration with other informatics systems in the facility
• Serve as a technical resource for pharmacy and hospital personnel
• Facilitate training of pharmacy and/or other hospital personnel
• Daily: check Omnicell connection status; review new user additions/deletions, cabinet malfunctions, interface issues; review CSM and floor discrepancies; reconcile controlled medication overrides and unreconciled doses; review ED controlled medication transactions and exception reports; email nursing as needed; review Omnicell emailed reports (null transaction, resolved discrepancy)
• Regularly: check ServiceNow for access changes and problems; reconcile temp patient billing; check PSB report for repeat medications to add to Omnicells; add new medications into Cerner and Omnicell
• Handle access, hardware, and configuration issues as they arise
• Weekly: run usage reports and adjust cabinet stock for MBO issues; monitor “Stocked Items without Active Med Orders” and “Active Med Orders without Stocked Items” reports; monitor individual item stockout sheets and adjust based on 90-day usage
• Monthly: update monthly numbers dashboard; complete OR Potential Loss Report; review Diversion Report; email nursing as needed (Rx Auditor)
• Perform other duties as assigned

Requirements

• High school graduate or equivalent
• At least 3 years of hospital pharmacy experience
• Pharmacy Technician License, or ability to become licensed within 3 months
• Effective verbal and written communication skills; ability to present information clearly and professionally
• Proficiency with Windows-style applications, various software packages specific to role, keyboard interfaces, and fax
• Strong interpersonal skills
• Knowledge of pharmacy processes
• Excellent analytical and organizational skills with strong attention to detail
• Self-motivated

Team Member Competencies

• Establishing Relationships: Builds effective networks and working relationships to collaborate within the department and organization; relates to diverse backgrounds and finds common interests to build rapport.
• Peer Support: Provides guidance and feedback to strengthen others’ knowledge and skills for task accomplishment, problem solving, and effective team performance.
• Inspiring and Motivating Others: Fosters commitment and cohesiveness by facilitating cooperation and teamwork toward goal accomplishment; builds consensus and ensures positive workflow.
• Demonstrating Emotional Intelligence: Exercises self-leadership and self-awareness; manages emotions appropriately; leads with adaptability, empathy, and social skills.
• Acting with Integrity: Interacts with honesty and directness; ensures confidence in individual and organizational motives; acts consistently with personal and organizational values; follows through on commitments.
• Being a Champion for Change and Innovation: Supports new initiatives; thinks creatively; generates novel ideas to improve processes; adapts to change and encourages others to try new approaches.
• Communicating Effectively: Speaks and writes clearly and concisely; tailors messages to audience needs; listens attentively; exercises tact and discretion.
• Promoting Diversity and Inclusion: Treats all people with dignity and respect; fosters inclusive groups; challenges bias and intolerance; supports cultural diversity and fair practices.

Physical Requirements

• Sitting for long periods; stooping, bending, standing, and stretching
• Manual dexterity for typing and computer data entry
• Ability to work in a stressful environment; work independently; make sound decisions; remain detail-oriented, alert, and self-motivated
• Ability to push/pull up to 40 lbs.; carry and lift up to 20 lbs.

Threshold Requirements

• Annual Joint Commission mandatory education, in-service, and health requirements including new employee orientation
• TB/PPD Surveillance Program participation
• Maintenance of required professional licensing and/or certification(s)