Systems-Analyst II, IT Systems

About the role

The Systems Analyst role is tasked with improving process capabilities, functional & technical requirements, design, and deliverables while maintaining and improving quality standards. As such, the Systems Analyst role is solely responsible for the analysis, design, and development of the necessary requirements, functional specifications and process artifacts to support development efforts for a specific business unit(s).

Responsibilities

• Understands how to use technology to competitive advantage and to solve business issues – focusing on manufacturing & supply chain management concepts and business functionality.
• Develops and maintains a thorough understanding of business operations, identifying opportunities for operational efficiency through automation and effective utilization of core Oracle SCM and other key tools critical for manufacturing /supply chain management.
• Assists in technical delivery management and relationship management to identify options for potential solutions and assess them for both technical and business suitability.
• Works collaboratively with IT and Business resources, assesses people, processes, and technology’s current states, working to evaluate tradeoffs between usability and performance needs, and then utilize outcomes to develop requirements, use cases, and user stories according to standard templates, using natural language.
• Provides a thorough understanding of how to interpret customer business needs; elicits requirements using interviews/requirements workshops, conducts document analysis, surveys, site visits, plus task and workflow analysis.
• Establishes partnerships to conduct/perform decision analysis (options vetting with pros/cons assessed and outlined).
• Critically evaluates information gathered from multiple sources, reconciles conflicts in information gathered, decomposes high-level information into details, abstracts up from low-level information to a general understanding, distinguishes user requests from the underlying true needs, and then transfers the same knowledge to the development team.
• Brokers sign off on functional requirements, process documentation, and use cases from the appropriate business process/product owners and all key impacted stakeholders.
• Supports rollouts of new and expanding applications/processes/projects.
• Adept at outlining the current state and designing conceptual/future state visual process level diagramming and documentation (in Visio and other more advanced visual modeling tools) that help articulate options to reduce costs, improve efficiencies, and effectiveness, and streamline execution while keeping quality norms in alignment.
• Identifies, documents, and communicates current state of business process, partnering with Technical Delivery Managers, Systems Analysts, and Developers to recommend future state options.
• Partners with QA teams in end-to-end systems testing and coordination of user acceptance testing strategy development and validation.
• Provide ongoing training materials to ensure the adoption and delivery of training in conjunction with departmental stakeholders.
• Translate analysis outcomes into the application and operational requirements, and functional specifications (to include user interface requirements).
• Plan, review, and revise configurations and customizations of business systems, as needed to meet evolving needs of the business.
• Develop, test, and deploy customizations, custom objects, and new functionality based on evolving business needs.
• Develops use cases/user stories that include quantifiable measures for successful outcomes in the designed scenarios.
• Partners with the project manager to define change requests for missed requirements and scope change, helping maintain the right focus on defined project constraints (schedule, resources, and scope/quality).

Requirements

• Demonstrates strong oral communication skills, including the ability to effectively interact with business partners and internal team members.
• Demonstrates strong written communications skills, including the ability to produce clear and concise recommendations, business requirements and/or functional specifications, use cases, and user stories.
• Facilitates large-scale meetings with all levels of the company, clearly articulating objectives and identifying next steps.
• Communicates technical concepts and issues to non-technical people.
• Interacts with all levels of the company with patience, courtesy, diplomacy, and professionalism.

Qualifications

• A Bachelor's degree in Business Administration, MIS, or a related field or equivalent experience.
• Minimum of 5 years with Oracle EBS/ERP with emphases on at least two of the following - Order Management, Inventory Management, Warehouse Management, Process Manufacturing, and Enterprise Asset Management.
• Ability to articulate business and technology needs/constraints to IT members and end users alike.
• Ability to walk thru sample functional requirements documents and/or process design samples.
• Strong experience with Oracle’s Application Implementation Methodology (AIM).
• Knowledge of reporting and query tools and practices.
• Hands-on experience and proficiency with the full Microsoft Office Suite, Microsoft Project, Microsoft Visio, RavenFlow, and SmartDraw.

Skills

• Software comprehension: Oracle E-Business Suite – F Oracle Process Management, Enterprise Asset Management, and Supply Chain Management are required. This includes experience with concepts such as Order Types, Workflow, Item Master Organization, Internal Orders, and Org Level setups.
• Strong experience with Oracle’s Application Implementation Methodology (AIM).
• Proven experience working with very large data sets.
• Knowledge of reporting and query tools and practices.
• Hands-on experience and proficiency with the full Microsoft Office Suite, Microsoft Project, Microsoft Visio, RavenFlow, and SmartDraw.

Benefits

Well-developed communication skills - oral, written, listening. Must have excellent interpersonal skills.

Pay

Competitive salary commensurate with experience.

Schedule

This is primarily a first shift position but adjustments to shift start/end times may be required depending on future production support schedules.

Benefits

Health insurance, retirement plan, paid time off, and other benefits as offered by the company.