Systems Analysis, Senior

This role sits on the Pharmacy Care Management Platform team, which delivers all IT Pharmacy solutions to support Pharmacy Operations and Pharmacy Transformation. The Systems Analyst, Senior reports to the Pharmacy Development Senior Manager and serves as the comprehensive subject-matter expert for technology products and platform features. The ideal candidate thrives in an agile environment, collaborates across boundaries, and is inspired by transformational healthcare improvement.

Responsibilities

• Drive operational excellence in Incident Management, process automation leveraging AI, and smooth deployments for assigned technology products/platform features.
• Provide analytical support and troubleshooting for application-related issues.
• Work directly with product stakeholders and technology teams to understand the business domain and recommend cost-effective implementations, leveraging reusable features where possible.
• Understand, document, and communicate upstream/downstream dependencies supporting assigned development areas.
• Assist in creating, refining, and maintaining user stories, process flows, and test cases to meet development and stakeholder needs.
• Write acceptance criteria and ensure criteria are met during product demos.
• Actively participate in agile ceremonies (daily standup, sprint planning, retrospective, and demos), representing the needs of assigned development areas.
• Act as a proxy Product Manager/Scrum Master when necessary.
• Configure, develop (scripts, queries, reports), test, troubleshoot (system and application log interrogation), evaluate performance, and support (monitoring and impact remediation).
• Collaborate with development teams to integrate new features and improvements.
• Ensure security and compliance standards are met throughout the development and deployment process.
• Lead the team in regular system audits and implement necessary updates and patches.

Requirements

• Bachelor’s degree or equivalent technical experience.
• At least 5 years of directly related professional experience with deep technical abilities in one or more primary products, programs, or technologies.
• Excellent oral and written communication skills; ability to influence stakeholders and technical counterparts.
• Strong problem-solving and prioritization skills.
• Demonstrated experience collaborating with development and operations teams to streamline the product delivery lifecycle.
• Experience documenting agile workflows and processes.
• Experience utilizing the Atlassian suite of products.
• Basic technical knowledge and experience, including adherence to architectural design, development standards, security policies, and sustainable design practices.

About Us

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a healthcare experience deserving of their family, friends, and neighbors. Stellarus is part of the Ascendiun Family of Companies, which includes Blue Shield of California, Blue Shield of California Promise Health Plan, and Altais, a clinical services company. Stellarus’ vision aligns closely with Blue Shield of California’s mission to use innovation to improve quality, affordability, and experience for members.

Values

Our core values—agility, trust, drive, courage, and service—shape our approach to developing innovative product offerings.

Workplace Model

We foster a workplace environment that balances purposeful in-person collaboration with flexibility. Most teams come into the office two days per week. Employees living more than 50 miles from an office, out-of-state employees, and those in certain member-facing roles work with their manager to determine in-office time based on business need. The company reserves the right to adjust in-office requirements as needed.

Physical Requirements

This role operates in an office environment with a sedentary activity level for most of the workday.

Pay

• California: $90,860.00 to $136,290.00
• Bay Area: $102,424.00 to $153,636.00

Schedule

Full time

Locations: Oakland, CA; Long Beach, CA; El Dorado Hills, CA; Lodi, CA; Rancho Cordova, CA; San Diego, CA; Woodland Hills, CA