Systems Analysis, Senior

About the Role

The Pharmacy Care Management Platform team delivers all IT Pharmacy solutions to support Pharmacy Operations and Pharmacy Transformation. In this role, you will serve as the comprehensive subject matter expert in the technology products/platform feature space and apply, learn, and extend your skills beyond formal role boundaries. The ideal candidate is inspired by transformational healthcare improvement and participates across many different activities within an agile working model.

Our leadership model focuses on developing great leaders at all levels and creating opportunities for personal, professional, and financial growth. We seek leaders energized by creative and critical thinking, building and sustaining high-performing teams, achieving results the right way, and fostering continuous learning.

Responsibilities

• Drive operational excellence, including Incident Management, process automation leveraging AI, and ensuring smooth deployments for technology products/platform features.
• Provide analytical support and troubleshooting for application-related issues.
• Work directly with product stakeholders and/or technology product teams to understand the business domain.
• Recommend the most efficient and cost-effective implementation, leveraging reusable features where possible.
• Understand, document, and communicate upstream/downstream dependencies supporting assigned development areas.
• Assist in creating, refining, and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs.
• Write acceptance criteria and ensure criteria comes to fruition during product demos.
• Actively participate in agile ceremonies (e.g., daily standup, sprint planning, retrospective, and demos), representing the needs and perspectives of your assigned development areas.
• Act as a proxy Product Manager/Scrum Master when necessary.
• Configure, develop (scripts, queries, reports), test, troubleshoot (system and application log interrogation), evaluate performance, and support (monitoring and impact remediation).
• Collaborate with development teams to integrate new features and improvements.
• Ensure security and compliance standards are met throughout the development and deployment process.
• Lead the team in regular system audits and implement necessary updates and patches.

Requirements

• Bachelor's degree or equivalent technical experience.
• At least 5 years of directly related professional experience and deep technical abilities in one or more primary products, programs, or technologies.
• Excellent oral and written communication skills; ability to influence stakeholders and technical counterparts.
• Strong problem-solving and prioritization skills.
• Demonstrated experience collaborating with development and operations teams to streamline the product delivery lifecycle.
• Experience documenting agile workflows and processes.
• Experience utilizing the Atlassian suite of products.
• Basic technical knowledge and experience including adherence to architectural design, development standards, security policies, and sustainable design practices.

About Us

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a healthcare experience deserving of their family, friends, and neighbors. Stellarus is part of the Ascendiun Family of Companies, overseen by the nonprofit corporate entity Ascendiun, which also includes Blue Shield of California, Blue Shield of California Promise Health Plan, and Altais, a clinical services company.

Stellarus’ vision is to empower its customers to create a healthcare experience worthy of their family, friends, and neighbors. Our objective is to offer innovative, modern, scalable solutions that challenge the healthcare status quo, closely aligning with Blue Shield of California’s vision of using innovation to improve quality, affordability, and experience for members.

We foster an environment where all employees can thrive and contribute fully to address the needs of the communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Values

At Stellarus, our core values—agility, trust, drive, courage, and service—shape our approach to developing innovative product offerings.

Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. Our model is designed around intentional in-person interaction, collaboration, connection, creativity, and flexibility:

• For most teams, this means coming into the office two days per week.
• Employees living more than 50 miles from an office location, out-of-state employees, and those in certain member-facing roles should work with their manager to determine in-office time based on business need.
• For employees with medical conditions impacting their ability to work in-office, we engage in an interactive process to provide reasonable accommodations.

The company reserves the right to require more in-office presence based on business needs, with requirements subject to periodic review.

Schedule

Full time.

Pay

Pay Range for California: $90,860.00 to $136,290.00

Pay Range for Bay Area: $102,424.00 to $153,636.00

Note: This range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Salaries are based on candidate experience, location (California, Bay Area, or outside California), and current employee salaries for similar roles.

Locations

• Oakland, CA, United States
• Long Beach, CA, United States
• El Dorado Hills, CA, United States
• Lodi, CA, United States
• Rancho Cordova, CA, United States
• San Diego, CA, United States
• Woodland Hills, CA, United States