Systems Administrator - Windows Server - Costco Travel

About the role

Costco Travel IT is responsible for the technical future of Costco Wholesale, a global retailer with a family-centric culture and a commitment to community service. As a Systems Administrator, you will play a crucial role in ensuring the reliability, security, and performance of our predominantly Windows-based server environment.

Responsibilities

• Configures, implements, customizes, and tests software/hardware
• Duplicates and documents software/hardware defects
• Reviews and interprets error logs and source codes to diagnose errors
• Develops and documents technical requirements for projects/enhancements
• Creates and maintains technical design documentation
• Drives governance through designing, developing, implementing, supporting, and documenting enterprise policies, standards, guidelines, monitoring services, solutions, configurations, and procedures
• Researches, analyzes, and recommends changes required for system growth
• Identifies opportunities for streamlining, increasing effectiveness through continuous process improvement
• Identifies and resolves problems, often anticipating issues before they occur or before they grow
• Manages/Coordinates virtual and physical servers including: server provisioning, upgrading, installing, monitoring, maintaining, and performance optimization
• Administrates and operates server, network, and e-commerce infrastructure environments
• Aids in the integration of new applications and technologies
• Analyzes complex system configuration issues and provides solutions
• Becomes a Subject Matter Expert (SME) with new technologies as needed
• Provides training and documentation to others as needed or required
• Works closely with other areas of business operations
• Serves as a helpdesk escalation resource
• Completes other duties as assigned

Requirements

• 8+ years in Windows server operating system image design and configuration
• 8+ years of experience with network/systems administration
• Broad-based technical knowledge in storage and backup solutions, host systems, networks, applications, data, and security
• Knowledge of security hardening techniques for Windows Server environments
• Group Policy and Active Directory management
• Familiarity with virtualization technologies, such as Vmware
• Strong knowledge of Windows Server OS and virtualized and physical environments
• Experience with patch management platforms and tools (e.g., WSUS, SCCM, or equivalent)
• Knowledge of other industry operating systems such as Red Hat Linux and Mac OS
• Proficiency in PowerShell scripting with a focus on lifecycle automation
• Knowledge and experience with infrastructure monitoring solutions
• Excellent troubleshooting and problem-solving skills
• Strong communication, written/oral, and interpersonal skills; ability to work effectively with cross-functional teams and coordinate tasks
• Able to work under pressure in stressful situations with a strong sense of urgency
• Proven ability to follow priorities and meet deadlines
• Scheduling flexibility to meet the needs of the business, including evenings, weekends, holidays, and 24X7 on call rotation
• Team oriented and willing to assist other members when needed
• Able to work independently, multi-task, respond to changing priorities and initiative to own specific tasks

Qualifications

• Relevant certifications (e.g., Microsoft Certified: Windows Server, MCSA, MCSE) are a plus
• Solid understanding of patch management processes, compliance standards, and reporting
• Ability to work in a team environment with a positive attitude
• Proficient in Microsoft Workspace applications, including Excel, Word, Powerpoint and Outlook

Benefits

• Paid time off
• Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
• Health care reimbursement account
• Dependent care assistance plan
• Short-term disability and long-term disability insurance
• AD&D insurance
• Life insurance
• 401(k)
• Stock purchase plan to eligible employees

Pay

• Level 2 - $90,000 - $120,000
• Level 3 - $115,000 - $145,000