System Administrator, Level 1 (FORECASTED)
Independent Software, Inc. · Ellicott City, MD · 3 mo ago
Information TechnologyFull-time
What You Will Do
As a System Administrator, Level 1 at Independent Software, you will provide hands-on support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will assist in managing system infrastructure and ensuring systems are operating efficiently, securely, and reliably.
You will support day-to-day IT operations, including monitoring systems, resolving technical issues, and assisting users with system access and functionality. This role is ideal for someone with foundational system administration experience looking to grow in a fast-paced, mission-driven environment.
Key Responsibilities
- Provide support for the implementation, troubleshooting, and maintenance of IT systems
- Maintain system documentation and follow established procedures
- Support day-to-day operations of client/server, storage, network, and mobile devices
- Install, configure, and maintain operating systems (Linux and/or Windows)
- Aid in system configuration, patching, and updates
- Support escalation and communication of issues to management and stakeholders
- Assist with optimizing system performance and resource utilization
Required Skills and Qualifications
- Experience supporting IT systems in a system administration or help desk environment
- Basic knowledge of Linux and/or Windows operating systems
- Understanding of system troubleshooting and problem resolution processes
- Familiarity with IT infrastructure components (servers, networks, storage)
- Ability to support users and communicate technical issues clearly
- Strong problem-solving and analytical skills
- Ability to work independently and in a team environment
Education and Experience
- Bachelor’s degree in a technical discipline from an accredited college or university
- Five (5) years of System Administrator experience on programs of similar scope, type, and complexity
- Five (5) additional years of System Administrator experience may be substituted for a degree
Certifications
- DoD 8570.01-M compliant with Information Assurance Technical (IAT) Level II
Clearance Requirement
- Must possess an active TS SCI with appropriate Polygraph to be considered for this role
Why Choose Independent Software
- Support critical national security missions that matter
- Close-knit, employee-first culture where your voice is heard
- Expand your skills through ongoing training, mentorship, and career development
- Competitive compensation, generous benefits, and work-life balance
Application Instructions
To apply, please submit your resume and cover letter as outlined below:
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- Last name*
- Email address*
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- Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume
- Apply: System Administrator, Level 1 (FORECASTED)