System Administrator, Level 3 (FORECASTED)

What You Will Do:

As a System Administrator Level 3 at Independent Software, you will provide advanced support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will manage and optimize system infrastructure, ensuring systems are secure, reliable, and operating at peak performance.

Key Responsibilities:

• Provide support for the implementation, troubleshooting, and maintenance of IT systems
• Perform in-depth troubleshooting and root cause analysis of complex system issues
• Manage day-to-day configuration and operation of IT systems
• Provide Tier 2 (Escalation) support and resolve complex technical issues
• Support IT systems including operations, monitoring, and problem resolution across client/server, storage, network, and mobile devices
• Communicate status and provide detailed analysis of issues to management and stakeholders
• Optimize system performance and resource utilization
• Perform system capacity analysis and planning
• Configure and manage Linux/UNIX and Windows operating systems
• Maintain system integrity through patching, updates, and configuration management
• Support system integration and ensure operational readiness
• Analyze and resolve complex problems related to hardware, applications, and system integration
• Support system design, architecture, and infrastructure improvements
• Maintain documentation and follow established processes and procedures

Required Skills and Qualifications:

• Strong experience administering and supporting IT systems in a system administrator role
• Advanced knowledge of Linux/UNIX and Windows operating systems
• Experience performing in-depth troubleshooting and resolving complex technical issues
• Experience managing system performance, capacity, and reliability
• Familiarity with IT infrastructure components including servers, storage, and networking
• Ability to support and resolve escalated technical issues independently
• Understanding of system integration and operational environments
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and collaborate across teams

Education and Experience:

• Bachelor’s degree in a technical discipline from an accredited college or university
• Fifteen (15) years of System Administrator experience on programs of similar scope, type, and complexity
• Five (5) additional years of System Administrator experience may be substituted for a degree

Certifications:

• DoD 8570.01-M compliant with Information Assurance Technical (IAT) Level II

Clearance Requirement:

• Must possess an active TS SCI with appropriate Polygraph to be considered for this role