System Administrator, Level 3 (FORECASTED)

Key Responsibilities

• Provide support for the implementation, troubleshooting, and maintenance of IT systems
• Perform in-depth troubleshooting and root cause analysis of complex system issues
• Manage day-to-day configuration and operation of IT systems
• Provide Tier 2 (Escalation) support and resolve complex technical issues
• Support IT systems including operations, monitoring, and problem resolution across client/server, storage, network, and mobile devices
• Communicate status and provide detailed analysis of issues to management and stakeholders
• Optimize system performance and resource utilization
• Perform system capacity analysis and planning
• Configure and manage Linux/UNIX and Windows operating systems
• Maintain system integrity through patching, updates, and configuration management
• Support system integration and ensure operational readiness
• Analyze and resolve complex problems related to hardware, applications, and system integration
• Support system design, architecture, and infrastructure improvements
• Maintain documentation and follow established processes and procedures

Required Skills and Qualifications

• Strong experience administering and supporting IT systems in a system administrator role
• Advanced knowledge of Linux/UNIX and Windows operating systems
• Experience performing in-depth troubleshooting and resolving complex technical issues
• Experience managing system performance, capacity, and reliability
• Familiarity with IT infrastructure components including servers, storage, and networking
• Ability to support and resolve escalated technical issues independently
• Understanding of system integration and operational environments
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and collaborate across teams

Education and Experience

• Bachelor’s degree in a technical discipline from an accredited college or university
• 15 years of System Administrator experience on programs of similar scope, type, and complexity
• OR
• 5 additional years of System Administrator experience may be substituted for a degree

Certifications

• DoD 8570.01-M compliant with Information Assurance Technical (IAT) Level II

Benefits

• Competitive compensation
• Generous benefits
• Work-life balance

About the Role

At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When you join us, you will:

• SUPPORT CRITICAL NATIONAL SECURITY MISSIONS THAT MATTER
• BE PART OF A CLOSE-KNIT, EMPLOYEE-FIRST CULTURE WHERE YOUR VOICE IS HEARD
• EXPAND YOUR SKILLS THROUGH ONGOING TRAINING, MENTORSHIP, AND CAREER DEVELOPMENT
• ENJOY COMPETITIVE COMPENSATION, GENEROUS BENEFITS, AND WORK-LIFE BALANCE

Ready to take the next step in your career? JOIN US AND BE PART OF SOMETHING BIGGER.