System Administrator/IT Manager

Job Summary

Wilberforce University seeks a System Administrator/IT Manager to join our team. The successful candidate will oversee and maintain the university’s IT infrastructure, leading a team of IT professionals.

Essential Duties & Responsibilities

• Oversees the daily operations of the IT technical area and coordinates IT resources
• Manages vendor relationships and vendor contracts related to hardware, software, and IT services
• Acts as the primary point person to internal and external partners to communicate project status, activities, and achievements
• Supports and provides technical assistance to end-users on computer-related matters
• Configures and maintains application Windows/Red Hat Enterprise servers, including security patching, software and licensing, group policy administration, Active Directory maintenance, and granular file share management
• Manages local Active Directory group, user, and computer objects; the AD Schema
• Manages Microsoft 365 solutions, including identifying, researching, recommending, and implementing Microsoft 365 solutions and applications such as Teams, Office, Outlook, PowerApps, OneDrive, Bookings, Power BI, and SharePoint
• Possesses the ability to work with Windows, Power Automate, Python, SQL, Perl scripting, PowerShell with Azure, Office 365 maintenance/troubleshooting
• Installs and integrates new Windows/Red Hat server hardware and applications and assists in network design and implementation
• New VM / Physical Server Implementations/maintenance with VMware ESXi cluster
• Troubleshoots ESX issues related to storage, network, and performance issues
• Maintains servers and associated hardware, applications, services, and settings
• Evaluates and recommends security improvements, system upgrades, and server system administration
• Maintains detailed documentation and inventory
• Excellent troubleshooting and problem-solving skills
• Ability to lift up to 50 lbs
• This position requires an emergency response and weekend/after-hours duty as needed

Required Knowledge, Skills And Abilities

• Fundamental knowledge of networking concepts
• Hands-on technical troubleshooting capabilities and hands-on experience in environment
• Ability to work independently under minimal supervision
• Knowledge of computing infrastructures
• Familiarity with server management and monitoring tools
• Exceptional critical thinking and problem-solving ability
• Proficiency with scripting languages
• Strong interpersonal skills to assist non-technical individuals with complex technical issues
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Enable faster and more intelligent business processes and implement analytics for meaningful insights
• Experience with firewalls, Internet VPNs, remote implementation, troubleshooting, and problem resolution is desired
• Able to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing, and multitasking

Minimum Qualifications

• Have a minimum of two years of associate degree in a related technical field
• Holding 3-5 years of experience in a related technical role is required
• Holding 2-3 years of experience in a VMware ESXi is preferred

Preferred Certifications

• CompTIA Network+
• CompTIA Security+
• CompTIA Server+
• MCSE certification
• Certifications from Juniper, Cisco, CWNA, or BCNE
• CISSP, CCNA, or CCNP certification

How To Apply

To apply for the System Administrator/IT Manager position, use the “Quick Apply/Submit Resume” button below to submit your information, cover letter and resume to the Wilberforce University Department of Administration and Human Resources.