System Administrator

Responsibilities

• Solve problems and improve technology supporting the Intelligence Community.
• Ensure the current infrastructure is functional and available.
• Help clients overcome tough challenges through monitoring and performance management.
• Identify problem areas and opportunities for improvement in a mission-critical network.
• Communicate metrics effectively to stakeholders.
• Gain experience in mission-critical networks.
• Collaborate with the team to improve nation's security.

Qualifications

• Experience with implementation, troubleshooting, and maintenance of IT systems.
• Experience with Tier 1 and Tier 2 problem identification, diagnosis, and resolution.
• Experience with daily configuration, operation, monitoring, and support of client/server/storage/network and mobile devices.
• Experience with configuring and managing UNIX and Windows operating systems, including installation, troubleshooting, and system enhancements.
• Knowledge of system capacity analysis, resource utilization optimization, and performance improvement practices.
• Knowledge of IT service management processes, ticket escalation procedures, and status reporting to management and customers.
• Ability to provide user support and guidance in accessing and utilizing IT systems.
• Ability to analyze complex technical issues, provide detailed feedback, and remain engaged through resolution of escalated hardware and system problems.
• TS/SCI clearance with a polygraph.
• Bachelor's degree in a technical discipline and 10+ years of experience with systems administration, or 15+ years of experience with systems administration in lieu of a degree.

Pay

The projected compensation range for this position is $55.38 to $75.97 per hour.