Administrative Assistant

Job Summary

The Administrative Assistant serves as the primary liaison between clients and KWPM services and internal support staff, ensuring efficient and professional service delivery.

Responsibilities

• Service to the customer in a friendly and outgoing manner
• Timeliness and professional appearance
• Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection and distribution, word processing, data entry, maintaining and replenishing office supplies, and other essential needs as required
• Maintain, update, type, and coordinate account information in computer database
• Research any owner discrepancies regarding payment to accounts
• Cookordination and tracking of important dates and meetings, such as turnover, annual, and budget meetings
• Ensure that the telephone is answered properly and messages are handled courteously, accurately, and responded to in a timely manner
• Ensure that emails are responded to within 24 hours
• Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily
• Provide and maintain: architectural approvals, maintenance requests, sale/lease information, as well as any other forms specific to the property that may be developed
• Reservation & coordination of conference room events
• Special projects as instructed

Work Environment

This position will be located indoors and in an office setting. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Qualifications

• Prior experience in a related position; a minimum of 1-year experience
• Working knowledge of computer and associated programs; MS Office Suite
• Ability to multi-task, set, and manage priorities
• Bilingual English/Spanish, a plus
• Excellent communication and listening skills in order to interact with a diverse and multi-cultural population
• Keyboarding ability with accuracy at 45-50 words per minute
• Must function in a team organized environment