System Administrator 2 with Security Clearance

Job Description

Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

Qualifications

• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Four (4) years of additional SA experience may be substituted for a bachelor's degree.
• Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Four (4) years of experience with Service Management (ITSM) is required.
• One (1) year experience integrating ServiceNow with other applications is required.

Certifications Required

• Requires DoD 8570 compliance Information Assurance Technical (IAT) Level II certification.

Benefits

We offer exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals.