Systems Administrator II with Security Clearance

About the role

DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package.

Position Requirements

• Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems, including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX and Linux operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Position Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Linux (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Basic Qualifications

• Ten (10) years' experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required.
• A Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional System Administrator experience may be substituted for a bachelor's degree.

Pay Range

The proposed salary range for these positions in Colorado is $120,000 - $192,000 (CT9). The final salary will be determined based on various factors.

Benefits

• Healthcare
• Retirement plans
• Paid disability
• Life insurance programs
• Employee assistance programs
• Paid and unpaid leave programs
• Education assistance
• Wellness initiatives

Growth Opportunities

DCCA makes it a priority to help you grow and support your career advancement. From upskilling programs to recertification support, to professional development opportunities, we're here to help you grow your career and create lasting relationships.

Inclusivity

DCCA's culture emphasizes respect, equity, and opportunity and is supported by an array of business resource groups and other opportunities for connection.

Empowering Health

DCCA's benefits which encompass healthcare, paid time off, and flexible 401(k) options encourage you to live a healthy and fulfilling life, both in and outside of work.

Mission Focused Work

From the defense industry to health IT management, DCCA allows you to work on innovative projects whose outcomes improve people's lives and solve today's IT problems.

Equal Opportunity Employer

including Disability/Vets