System Administrator 2
About the role
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Responsibilities
- Supports implementation, troubleshooting, and maintenance of IT systems
- Manages IT system infrastructure and processes
- Supports day-to-day operations, monitoring, and problem resolution for IT systems
- Identifies, diagnoses, and resolves Tier I and Tier 2 problems
- Communicates status to agency management and internal customers
- Supports the dispatch system and hardware issues
- Configures and manages UNIX and Windows operating systems
- Installs, loads, troubleshoots, maintains, and configures network components
- Implements operating systems enhancements to improve reliability and performance
Requirements
- TS/SCI clearance with agency appropriate polygraph
- Ten (10) years' experience as a Systems Administrator (SA) in programs and contracts of similar scope, type, and complexity
- Bachelor's degree in a technical discipline from an accredited college or university
- Five (5) years of additional SA experience may be substituted for a bachelor's degree
Technical Skills
- Linux
- STE/STN tools
- LatteArt
- Nessus
Benefits
The Benefits Package includes:
- Automatic SEP IRA contribution of 20% of gross compensation
- Generous PTO plan of up to 200 hours annually
- Variety of voluntary benefit plans including medical, vision, dental, life, AD&D, short and long-term disability, hospital indemnity, accident, and critical illness insurances
- Optional identity theft and legal protection services
- Complimentary branded clothing orders annually
- Compensation range of $42.42 - $104.64 per hour
- Company environment and perks including team-building events and mobility among Wyetech-supported contracts