System Administrator 2

Amentum is seeking a System Administrator to provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, and resolution. This role involves escalating and communicating status updates to agency management and internal customers.

Responsibilities

• Senior Tier level ticket support for PKI tools
• Troubleshooting support for end users experiencing issues with various PKI tools
• Testing new PKI tool releases and compliance guidance
• Basic understanding and use of Windows desktop tools and Linux command line functions
• Reviewing and updating documentation and Standard Operating Procedures (SOPs)
• Using a ticketing system and navigating Confluence pages
• Adhering to safety and quality policies, including completing training and participating in safety initiatives
• Complying with operational, safety, quality, and environmental requirements for the job

Requirements

• Good understanding of Windows and Linux as an end user
• Active TS/SCI with Polygraph clearance
• Bachelor’s degree in a technical discipline from an accredited college or university (or 12 years of relevant experience in lieu of a degree)
• Ten years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity
• Compliance with DoD 8570.01-M, with a minimum certification of IAT Level II

Pay

$150,000 - $180,000 per year. Actual compensation may vary based on job responsibilities, education, experience, skills, internal equity, market data, and applicable laws.

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements.