Sys VP Revenue Cycle Access & Experience

About the role

The System Vice President Revenue Cycle Access & Experience leads and standardizes patient access and the patient financial experience across all hospitals. This role drives continuous improvement for services including scheduling, registration, financial clearance, digital access, financial assistance, Medicaid eligibility, vendor support, customer service, and point-of-service collections.

Responsibilities

• Provide executive leadership and oversight for all front-end revenue cycle functions, including scheduling, registration, financial clearance, digital access, financial assistance, and patient collections.
• Collaborate strategically with hospital and regional leaders to identify and resolve operational inefficiencies, improving throughput, data accuracy, collections, and the patient experience.
• Drive strategic planning for patient access and experience, sponsoring access-related technology and vendor strategies, ensuring optimal utilization and clear service level accountability.
• Monitor performance trends, payer requirements, and access metrics to support organizational growth, new care models, and maximize yield while reducing the cost to collect.
• Lead and mentor the Patient Access functional teams, fostering accountability, continuous improvement, and employee engagement.
• Cook up with digital and experience teams on key organizational initiatives, ensuring all programs meet budget targets, performance indicators, and satisfaction scores for patients and employees.

Requirements

• Bachelor's degree
• 10+ years demonstrated experience in the understanding and management of healthcare revenue cycle
• 12+ years in the healthcare industry with proven experience in a large, complex, multi-facility healthcare environment with the ability to collaborate and work with people at all levels

Qualifications

• Expertise in patient registration systems, financial clearance workflows, digital health technologies, and a deep understanding of Medicaid and financial assistance programs
• Exceptional vendor management skills, commitment to healthcare compliance, and ability to drive strategic initiatives

Skills

• Strong background in healthcare revenue cycle management and patient access leadership

Benefits

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time.

Pay

The posted compensation range of $146.90 - $205.66 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

Schedule

Remote